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CPCS System Down

Posted: Fri Apr 15, 2022 4:35 am
by jackwmoore
Hi,

I'm a recently called ward clerk, previously serving as the assistant ward clerk.
I've noticed that I'm no longer about to get onto the Child Protection and Compliance system (https://cpcs.churchofjesuschrist.org), with an error saying "No Pool Member Available" is this an issue for anyone else?

Re: CPCS System Down

Posted: Fri Apr 15, 2022 9:32 am
by scgallafent
We're hoping to have it back online today.

Re: CPCS System Down

Posted: Sun Apr 17, 2022 9:35 pm
by rossetal2000
Yes, have had exactly the same problem for nearly three weeks. I have contacted technical support a couple of times but with no resolution of the problem

Re: CPCS System Down

Posted: Sun Apr 17, 2022 10:17 pm
by davesudweeks
rossetal2000 wrote: Sun Apr 17, 2022 9:35 pm Yes, have had exactly the same problem for nearly three weeks. I have contacted technical support a couple of times but with no resolution of the problem
I believe they are working on these system issues as quickly as they can. But it appears there are multiple systems with issues and it's probably a bit chaotic at CHQ as they work to fix everything. I have no special knowledge, but suspect they are aware of what is down and the best thing we can do is be patient.

Re: CPCS System Down

Posted: Mon Apr 25, 2022 8:37 am
by josephwilliamsayers
Yes, I see it's down for a while, when is going to be back on.

Re: CPCS System Down

Posted: Wed Apr 27, 2022 3:54 pm
by scgallafent
There are a couple of last steps still to be completed. It shouldn't be much longer, but it is competing with a couple of other urgent projects.

Re: CPCS System Down

Posted: Fri May 06, 2022 1:19 am
by caillines
System is working again.

Re: CPCS System Down

Posted: Sat May 07, 2022 4:22 am
by jackwmoore
Is CPCS down again, I'm now just getting a straight error 404

Re: CPCS System Down

Posted: Sat May 07, 2022 8:35 pm
by scgallafent
It was down and is back up again.

Re: CPCS System Down

Posted: Sat Jul 09, 2022 8:31 pm
by caillines
Down again
"There was an error executing the requested operation."