New LCR post from HQ re: Sunday finance issues

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garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

New LCR post from HQ re: Sunday finance issues

#1

Post by garystroble »

"We recognize that Leader Clerk Resources (LCR) for finance has not met availability or responsiveness expectations for the last several months. This has been especially noticeable during “peak times” on Sunday (late morning to early afternoon). Church engineers continue to make incremental progress in several areas but there is still more to be done before we achieve the systems performance we all expect.

If you find that LCR finance is unavailable or unresponsive when you try to record donations on Sunday, it may be required that you delay recording donations beyond “peak times” which may improve the experience until system performance issues have been resolved. If you delay entering donations into LCR, please ensure that you still verify donation slips and prepare and deliver a bank deposit before the end of day Sunday. Keep records of the donations and plan to record those donations in LCR at a later time (same day if possible or during the week if more practical or convenient).

We are most grateful for the continued patience and understanding you are showing throughout these challenges."
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