Deceased member still showing in ward directory
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jmutz
- New Member
- Posts: 3
- Joined: Sun Aug 14, 2022 8:14 pm
Deceased member still showing in ward directory
Even though I have recorded the death, the name still shows in the ward directory. Can I as the membership clerk remove it?
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rmrichesjr
- Community Moderators
- Posts: 4200
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: Deceased member still showing in ward directory
How long has it been since you recorded the death? If I have gathered correctly from other/similar conversations, for some edits to records it can take overnight or about 24 hours for the change to propagate to other systems/tools/applications.
If you're using an app to view the directory, have you done a sync operation? That could also account for stale information being visible.
If you're using the web version of the directory, it _might_ be possible for your browser to have cached the relevant information. If that's the source of the symptoms, clearing the browser cache should help.
If you're using an app to view the directory, have you done a sync operation? That could also account for stale information being visible.
If you're using the web version of the directory, it _might_ be possible for your browser to have cached the relevant information. If that's the source of the symptoms, clearing the browser cache should help.