Covers not showing

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
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Player_22
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Posts: 4
Joined: Tue Sep 13, 2022 7:13 am

Covers not showing

#1

Post by Player_22 »

Good afternoon everyone, I just have a little question: there are some covers not showing, like the Book of Mormon, Doctrine and Covenants and Pearl of great price.
Is there are way to download them? Without them the section seems so… empty!
Thanks in advance!
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sbradshaw
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Re: Covers not showing

#2

Post by sbradshaw »

Are you using the iOS Gospel Library app? Are you connected to the internet (images are downloaded the first time they're viewed, then they're cached to be visible offline)? You could try force-closing the app by swiping it up from the app switcher, then opening it again.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Player_22
New Member
Posts: 4
Joined: Tue Sep 13, 2022 7:13 am

Re: Covers not showing

#3

Post by Player_22 »

Thank you for your reply, sbradshaw!
I already tried it, but this is what I get every time I open the app, despite I’m using it from iPhone, iPad or Mac.
Last edited by Player_22 on Tue Sep 13, 2022 1:45 pm, edited 1 time in total.
Player_22
New Member
Posts: 4
Joined: Tue Sep 13, 2022 7:13 am

Re: Covers not showing

#4

Post by Player_22 »

Uhm, attaching the file doees’t show the image… let’s try this.
Image
russellhltn
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Re: Covers not showing

#5

Post by russellhltn »

Player_22 wrote: Tue Sep 13, 2022 8:40 pm Uhm, attaching the file doees’t show the image… let’s try this.
Image
When you use the "img" tag, it must link to a image file (ending with an appropriate extension such as jpg). You can't use a web page that contains the file. For that you need to use the "url" tag.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Player_22
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Posts: 4
Joined: Tue Sep 13, 2022 7:13 am

Re: Covers not showing

#6

Post by Player_22 »

You’re right!
Here it is!
https://ibb.co/6DGbzFw
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sbradshaw
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Re: Covers not showing

#7

Post by sbradshaw »

Thanks for the screenshot! It looks like you're in Italian content. I was able to reproduce the issue there – I'll pass it along to see if someone on the content team can fix it with the next content update.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Player_22
New Member
Posts: 4
Joined: Tue Sep 13, 2022 7:13 am

Re: Covers not showing

#8

Post by Player_22 »

Yes, I’m Italian. 😊
Thanks for your precious help, Sbradshaw!
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