Calendar site not loading

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
Bradfordrw
New Member
Posts: 3
Joined: Thu Dec 31, 2015 11:45 am

Calendar site not loading

#1

Post by Bradfordrw »

Looks like a new update may have rolled out for Calendar? After the "Give us a moment" loading indicator, I'm getting a blank screen with the following browser console errors:

Code: Select all

GET https://www.churchofjesuschrist.org/church-calendar/services/v3.0/mem/currentUserOptions?lang=eng 502
(anonymous) @ useFetch.js:32
(anonymous) @ useFetch.js:44
Ys @ react-dom.production.min.js:262
b @ scheduler.production.min.js:18
to @ react-dom.production.min.js:122
Us @ react-dom.production.min.js:261
(anonymous) @ react-dom.production.min.js:261
ne @ scheduler.production.min.js:16
o.register.$.port1.onmessage @ scheduler.production.min.js:12
and

Code: Select all

TypeError: O.buildingSchedulerDtos is not iterable
    at CommonDataContext.js:74:46
    at Ys (react-dom.production.min.js:262:359)
    at b (scheduler.production.min.js:18:343)
    at to (react-dom.production.min.js:122:325)
    at Us (react-dom.production.min.js:261:308)
    at react-dom.production.min.js:261:215
    at ne (scheduler.production.min.js:16:224)
    at o.register.$.port1.onmessage (scheduler.production.min.js:12:346)
BOOMR_plugins_errors_console_error @ 9UX54-L57TE-34QD8-DURP5-GFD2R:10
bl @ react-dom.production.min.js:216
n.callback @ react-dom.production.min.js:216
Co @ react-dom.production.min.js:131
Sl @ react-dom.production.min.js:220
Bs @ react-dom.production.min.js:259
b @ scheduler.production.min.js:18
to @ react-dom.production.min.js:122
Ws @ react-dom.production.min.js:252
Ts @ react-dom.production.min.js:243
(anonymous) @ react-dom.production.min.js:123
b @ scheduler.production.min.js:18
to @ react-dom.production.min.js:122
ao @ react-dom.production.min.js:123
ro @ react-dom.production.min.js:122
Ys @ react-dom.production.min.js:263
b @ scheduler.production.min.js:18
to @ react-dom.production.min.js:122
Us @ react-dom.production.min.js:261
(anonymous) @ react-dom.production.min.js:261
ne @ scheduler.production.min.js:16
o.register.$.port1.onmessage @ scheduler.production.min.js:12
and

Code: Select all

CommonDataContext.js:74 Uncaught TypeError: O.buildingSchedulerDtos is not iterable at https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:15:33912 at Ys (https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:114038) at b (https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:132125) at to (https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:54698) at Us (https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:113501) at https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:113412 at ne (https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:131545) at o.register.$.port1.onmessage (https://www.churchofjesuschrist.org/calendar/index.9f0e3658.js:1:130295)
RandyJacobs
New Member
Posts: 1
Joined: Wed Nov 16, 2022 1:38 pm

Re: Calendar site not loading

#2

Post by RandyJacobs »

I get the same blank page. Chrome, Chrome Incognito and Edge on Windows using 3 different computers; and Samsung Browser on Android. Clearing cache & cookies makes no difference.
dawdaw
New Member
Posts: 3
Joined: Wed Nov 16, 2022 6:03 pm

Re: Calendar site not loading

#3

Post by dawdaw »

I am the Stake Building Scheduler in my stake and the calendar has not worked for me since yesterday. I get the same message that others get saying “Give us a moment” and then I get a blank screen.
rmrichesjr
Community Moderators
Posts: 3821
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Calendar site not loading

#4

Post by rmrichesjr »

There's a lengthier discussion of the downtime for replacement here, starting near the bottom page 6 of 7 in my browser: https://tech.churchofjesuschrist.org/fo ... 4&start=50
lajackson
Community Moderators
Posts: 11452
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Calendar site not loading

#5

Post by lajackson »

dawdaw wrote: Wed Nov 16, 2022 6:08 pm I get the same message that others get saying “Give us a moment” and then I get a blank screen.
I see (or do not see) the same. However, I have now started getting email notifications as new Calendar events are being scheduled all over our stake, even for calendars I am not set to view. I have never set these notifications before. And of course, I cannot turn them off because I cannot get into the Calendar system.
BrianEdwards
Senior Member
Posts: 1056
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Calendar site not loading

#6

Post by BrianEdwards »

It worked okay for me yesterday (I know many others had issues, so this is a single data point). Today initial loading took forever, after a few refreshings it finally came up. Now it seems to be functional for me, although of course with all the issues members are having, who knows what the data integrity is like...
russellhltn
Community Administrator
Posts: 34384
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendar site not loading

#7

Post by russellhltn »

majones wrote: Tue Nov 22, 2022 2:24 pm I am having a similar issue.

Log in to the the church website no problem, but the calendar hangs on the 'Give us a moment' screen with a loading wheel.

Haven't been able to log in since last week.
You might want to try incognito mode to make sure it's not a known issue with cookies. Failing that, you'll need to contact support as the calendar seems to be working.

Note that it does take quite awhile to load. I'm counting 15 seconds, which may not sound like a lot but sure seems slow.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
caillines
Member
Posts: 285
Joined: Sun Dec 14, 2008 6:09 pm
Location: Australia

Re: Calendar site not loading

#8

Post by caillines »

russellhltn wrote: Tue Nov 22, 2022 4:41 pm Note that it does take quite awhile to load. I'm counting 15 seconds, which may not sound like a lot but sure seems slow.
I get about the same. 15 for initial calendar load, about 6 for changing to an "unloaded" month, then almost instantly if going back to a month I have already viewed this session. Definitely slower than I would like.
scl1982
New Member
Posts: 11
Joined: Wed Nov 30, 2016 2:27 pm

Re: Calendar site not loading

#9

Post by scl1982 »

It's still not loading for me... after trying in incognito mode, different browsers, waiting for several minutes it still just has the spinner "Give us a moment". I sent a support email a week ago (no response). Is it working for everyone else now? Any help appreciated.
russellhltn
Community Administrator
Posts: 34384
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendar site not loading

#10

Post by russellhltn »

scl1982 wrote: Sun Nov 27, 2022 1:38 am It's still not loading for me... after trying in incognito mode, different browsers, waiting for several minutes it still just has the spinner "Give us a moment". I sent a support email a week ago (no response). Is it working for everyone else now? Any help appreciated.
It seems to take about 15 seconds to do the initial load. It might take longer depending on how many events are going to display.

I would not expect it to load if your membership record is not associated with a ward for any reason.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “Calendar”