Security Code?

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lajackson
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Security Code?

#1

Post by lajackson »

One of our units was not able to process the deposit yesterday because they were asked to enter a security code. Of course, they do not have one.

They are calling the GSD today, but I was wondering if anyone else has seen this or has any clues.
garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Security Code?

#2

Post by garystroble »

lajackson wrote: Mon Feb 20, 2023 6:52 am One of our units was not able to process the deposit yesterday because they were asked to enter a security code. Of course, they do not have one.

They are calling the GSD today, but I was wondering if anyone else has seen this or has any clues.
That is brand new to me too. Could it possibly have something to do with the second log-in in LCR by the other person doing the batch?
lajackson
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Re: Security Code?

#3

Post by lajackson »

garystroble wrote: Mon Feb 20, 2023 10:58 am
lajackson wrote: Mon Feb 20, 2023 6:52 am One of our units was not able to process the deposit yesterday because they were asked to enter a security code. Of course, they do not have one.

They are calling the GSD today, but I was wondering if anyone else has seen this or has any clues.
That is brand new to me too. Could it possibly have something to do with the second log-in in LCR by the other person doing the batch?
Yes. He is the one who needed it.
russellhltn
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Re: Security Code?

#4

Post by russellhltn »

I wonder if the user signed up for two-factor authentication and it needed the code sent to his phone.
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