Kindoo Access Control System

[dcbishop]

Quick question. Our stake is saying the remote access capability is not available. I’ve read the other threads and can see that a ‘Kin Controller” (essentially a Raspberry Pi programed with Kindoo software to simulate a mobile phone) is installed for such remote access. My question is: is this an optional remote opening capability and our Stake may have ‘opted out’ of this feature? Between the evening Family Search Center workers and a couple of dozen Activity Day leaders (we have four large family wards in this building), remote access may be the only way around the 30 code limitation our stake is placing on the wards. Any thoughts?

[swigginton]

The Kindoo controller is optional. We stopped installing them in our FM group because they proved unreliable and were not really needed with the ability to have temporary users. We also specify 50 users for stake leadership and 30 for each ward. So far that has been more than sufficient. You can see in the Kindoo app which users are not using the app. Typically, about 20-30% of users seem to fall into that category. We instruct the stake Kindoo managers to verify whether those users intend to use (or need) the app. If not, they can be removed and the license transferred to another user.

[mmacconnell]

Our Stake is just now getting the Kindoo installed. Does anyone have any kind of training materials for this system? Any documentation on how it works would be great. I have been getting mixed messages on who can get access. They have not even granted me admin access yet and already getting questions and our local Facilities Rep is saying one thing and those installing the system is saying something different.

[swigginton]

Does anyone have any kind of training materials for this system? Any documentation on how it works would be great.

Your FM group should be providing training. They will work with your stake leaders to determine who should have "Manager" access, which lets you manage users in the system for your stake. Only the FM group will have "Admin" access. I do the Kindoo training for our FM group and created documentation, but it's specific to the policies our FM group has established. Yours might be different. If you have specific questions about the functionality of Kindoo, I'm happy to answer.

[mmacconnell]

Your FM group should be providing training. They will work with your stake leaders to determine who should have "Manager" access, which lets you manage users in the system for your stake. Only the FM group will have "Admin" access. I do the Kindoo training for our FM group and created documentation, but it's specific to the policies our FM group has established. Yours might be different. If you have specific questions about the functionality of Kindoo, I'm happy to answer.

From what I am getting is that as the Stake Techology Specialist is that I will be admin. But maybe they are just getting the terminology mixed up since they are not tech savvy. They are telling me that only those in specific callings will have access, and that for all events it must be someone in one of those callings. But I see in this discussion you can assign temp access to someone.

[russellhltn]

From what I've heard, I expect it to allow temporary access. But hopefully someone besides the STS can administer that.

[swigginton]

From what I am getting is that as the Stake Techology Specialist is that I will be admin. But maybe they are just getting the terminology mixed up since they are not tech savvy. They are telling me that only those in specific callings will have access, and that for all events it must be someone in one of those callings. But I see in this discussion you can assign temp access to someone.

Yeah, Admin access lets you buy licenses for the stake and create managers. Only FM will have access to that. People in the stake will have Manager access. For our area, it's typically the STS who manages the users for the stake. We have them assign at least 2 people per stake as managers, so they have a backup person. It should not be done at a ward level, since the managers have access to all users in the stake.
Yes, you will be allotted a specific number of licenses for your stake. For our FM group it's 50 for stake leaders plus 30 per ward. Your FM group may choose a different number. That's been sufficient for all our stakes.
Yes, you can assign temporary users, so many stakes will have their building scheduler as a Kindoo manager. That's what we do in our stake. They only assign temporary users. Our stake STS handles all the permanent users.
FYI, sometime in the 3rd quarter of this year, Kindoo will be integrated with LCR. As people move in and out of callings, they will automatically get/lose Kindoo access. I'm not sure exactly how it will work, but I've provided my recommendations.

[russellhltn]

FYI, sometime in the 3rd quarter of this year, Kindoo will be integrated with LCR. As people move in and out of callings, they will automatically get/lose Kindoo access.

And I'm sure once again, those who are not in a standard position won't have Kindoo right - at least not automatically.

[swigginton]

And I'm sure once again, those who are not in a standard position won't have Kindoo right - at least not automatically.

If they implement it in the way I proposed, any calling (standard or non-standard) can be linked to Kindoo access. We'll see...

[OliverW.86]

@swigginton On our Kindoo system one door can be unlocked remotely. I'm assuming this means there is a device on the church building network that has Bluetooth capability. Do you know what that device is and what it looks like? I've been asked to power cycle one and and would LOVE to know what I'm looking for

Can you share how you do that? We recently got Kindoo system in our building. I’m trying to set it up where I can unlock our church main door from home for individuals going to clean at a certain time. I know I can set a time period if I’m within the KIN range but can I do that from home as well and it will work? How can you get it to work remotely? Any help would be greatly appreciated!