"Not on church network" error

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SimonRev
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Posts: 2
Joined: Sun May 16, 2021 10:14 am

Re: "Not on church network" error

#11

Post by SimonRev »

I was able to print the check despite the warning. We will see if this gets flagged for audit.

Following up from last time, 192.168.108.1 did direct me to the Meraki router page.

Using an Incognito Window did not resolve the problem.

Using Edge instead of Chrome did not resolve the problem.
Last edited by SimonRev on Sun Apr 30, 2023 10:42 am, edited 1 time in total.
russellhltn
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Location: U.S.

Re: LCR not recognizing church internet network

#12

Post by russellhltn »

D_Yeardley wrote: Sun Apr 30, 2023 10:23 am I've been trying to print some reimbursement and Fast Offering checks from my unit's computer for a couple of weeks, but LCR won't allow it, saying I'm not on the church's network. I've tried using both the LDSAccess hardwired connection and the Liahona wi-fi. Anyone else have this problem? If so, any idea how to resolve it?
Your post has been merged into an existing thread on the topic.

Others are experiencing it, but indicate that it's just a warning and they are able to continue. No root cause or fix has been identified.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: "Not on church network" error

#13

Post by garystroble »

SimonRev wrote: Sun Apr 30, 2023 10:41 am I was able to print the check despite the warning. We will see if this gets flagged for audit.

Following up from last time, 192.168.108.1 did direct me to the Meraki router page.

Using an Incognito Window did not resolve the problem.

Using Edge instead of Chrome did not resolve the problem.
I heard from another ward in our building that using Firefox solved the issue for them.
garymichealcameron
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Posts: 1
Joined: Tue May 02, 2023 7:12 am

Re: LCR not recognizing church internet network

#14

Post by garymichealcameron »

D_Yeardley wrote: Sun Apr 30, 2023 10:23 am I've been trying to print some reimbursement and Fast Offering checks from my unit's computer for a couple of weeks, but LCR won't allow it, saying I'm not on the church's network. I've tried using both the LDSAccess hardwired connection and the Liahona wi-fi. Anyone else have this problem? If so, any idea how to resolve it?
We have the same issue in the Helotes Ward in Helotes Texas. I am trying to print checks and it will not allow me to do that due to the message "Not On Church Network"
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Chrisrpeterson
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Location: Nampa, ID
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Re: "Not on church network" error

#15

Post by Chrisrpeterson »

Having the same issue in Nampa, ID. Installed Firefox and still getting error about not being on church network.
garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: "Not on church network" error

#16

Post by garystroble »

Per previous messages in this thread, just try to go ahead and print despite the warning. Others have said it will print anyway.
cwcahoon
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Joined: Sun Dec 22, 2013 5:36 pm

Re: "Not on church network" error

#17

Post by cwcahoon »

Same things happening in Meridian Idaho. I’m the Stake Technology Specialist and I know we are hard wired into the network in the building. I didn’t think to have the clerk try and connect via wifi to see if the warning goes away. If I have time this week, maybe I’ll go take a look at the network setup upstairs to see how this computer is connected (directly to the managed switch or through a ganged switch coming off the switch or something else).
jpjones~ogr
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Posts: 124
Joined: Sun Jul 13, 2008 8:21 pm
Location: Brigham City, UT, USA

Re: "Not on church network" error

#18

Post by jpjones~ogr »

Adding to the confusion, from the check printing page with it's "Not on church network" message I click on "Do You Have Feedback on This Page?" and am taken to 404:Page Not Found.

I wanted to include reference to the check printing page in a feedback message, but it appears that the page is not or should not be in the system.

My wild guess is that site (browser) related code referencing the check printing page hasn't been updated to whatever it should now be.

Fast and furious changes eventually catch up with us.
jpjones~ogr
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Posts: 124
Joined: Sun Jul 13, 2008 8:21 pm
Location: Brigham City, UT, USA

Re: "Not on church network" error

#19

Post by jpjones~ogr »

Update: Church Finance reported the problem to Global Services.

If you cannot print checks there might be a workaround, but Global Services probably would need to share it with folks personally.
salvadorh
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Joined: Mon Mar 15, 2021 11:10 pm

Re: "Not on church network" error

#20

Post by salvadorh »

I am seeing the same at my Ward (Mountain Peak Ward - UT)
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