Error Accessing Bookmarks on Church Website - Library

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
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BeckTS
New Member
Posts: 1
Joined: Wed Jul 20, 2022 2:39 pm

Error Accessing Bookmarks on Church Website - Library

#1

Post by BeckTS »

Using Chrome or MS Edge on Windows.
Sign in to Church Website, lds.org.
Open General Conference in Library.
Still showing as logged in.
Open any talk.
Click on "Bookmarks"
Message: "For a richer study experience, sign in using your Church Account"
Click on "Sign in"
New tab/window opens
"read ECONNRESET"

This is occurring now and I cannot access my bookmarks to that I can open a talk and see my notes, tags, and marks.
mevans
Senior Member
Posts: 2049
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: Error Accessing Bookmarks on Church Website - Library

#2

Post by mevans »

I don't have your exact setup; however, I tried it on Chrome on a Mac and did not experience the problem you encountered. Maybe someone with Windows can try this?

It's possible you've encountered issues with cookies on church websites. You could try the following options to see if they get around the problem:
  • Clear all the cookies from your web browser (or just the church-specific ones if you know which ones they are). Then retry and see if bookmarks work.
  • Open an incognito/private browsing window on your web browser. Try logging in from this window to see if the problem persists.
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