Unable to sign in

Discussions around the Android version of the Gospel Library application.
billbuyers
New Member
Posts: 1
Joined: Wed Feb 21, 2024 7:12 am

Re: Unable to sign in

#31

Post by billbuyers »

My wife and I are having the same problem on our Android tablets.
cameronmuir
New Member
Posts: 1
Joined: Fri Mar 01, 2024 8:32 am

Re: Unable to sign in

#32

Post by cameronmuir »

I'm having the same issue. The Gospel Library version is 6.7.3-(673028.1335960) and my tablet version is Samsung SM-T813 Android 7.0. I haven't seen anything on this thread that helps. Any help is greatly appreciated!
User avatar
kd7mha
Member
Posts: 294
Joined: Thu Mar 13, 2008 2:27 pm
Location: Logan, Utah

Re: Unable to sign in

#33

Post by kd7mha »

A quick Google search returned this
Android 7 'Nougat'
Released 7 years ago (22 Aug 2016)
Security Support Ended 4 years ago (01 Oct 2019)
it may be that your OS version is too old to support the security required.
There are 11 types of people. Those who understand Gray Code and those that don't.
russellhltn
Community Administrator
Posts: 34518
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to sign in

#34

Post by russellhltn »

cameronmuir wrote: Fri Mar 01, 2024 8:37 am The Gospel Library version is 6.7.3-(673028.1335960)
That's what's showing on my phone. However, GL does require some features of the OS that may need to be updated. Is your Google Playstore and Google apps upto to date?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “Android Gospel Library”