Preferred name change access for executive secretaries

[mprusse]

I'm serving as an executive secretary in our ward and constantly reaching out to ward members to schedule appointments, prayer assignments, etc. I'm learning how critical it is to know member's preferred names and discovering that a lot of membership clerks have never adjusted that for people in their wards. Executive secretaries can change phone numbers & addresses for people but not preferred names. It would be a huge help if we could get access to be able to make that change to member's records as well.

[jdlessley]

Executive secretaries can change phone numbers & addresses for people ...

Executive secretaries can only edit member contact information and manage photos. A member's address is part of the membership record that only clerks with membership edit permissions and the bishop can change.

It would be a huge help if we could get access to be able to make that change to member's records as well.

That is unlikely to happen since any changes beyond contact information and photos is changing the key elements of the membership record. That is the responsibility of the clerks with membership edit permissions. However, you can always submit feedback either through the Church website feedback link or up through your priesthood chain. The latter will require you to convince your bishop this is needed and he would have to convince your stake president this is needed, and so on up the line.

[russellhltn]

Executive secretaries can change phone numbers & addresses for people but not preferred names. It would be a huge help if we could get access to be able to make that change to member's records as well.

The problem is convincing the powers that be that it's a desirable change church-wide. You'd probably have better luck asking the stake to be made an assistant clerk.

[jonesrk]

I'm serving as an executive secretary in our ward and constantly reaching out to ward members to schedule appointments, prayer assignments, etc. I'm learning how critical it is to know member's preferred names and discovering that a lot of membership clerks have never adjusted that for people in their wards. Executive secretaries can change phone numbers & addresses for people but not preferred names. It would be a huge help if we could get access to be able to make that change to member's records as well.

I'd guess if you were to talk with the ward clerk or the membership clerk you could reach an agreement where you give them the info and they'd update it fairly quickly.