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mailing labels
Posted: Wed Jan 20, 2010 7:47 pm
by thesmith7-p40
Can anyone tell me what labels I need to buy that will be compatible with MLS? Either avery # or how many per sheet.
Thanks!
Posted: Wed Jan 20, 2010 9:43 pm
by aebrown
thesmith7 wrote:Can anyone tell me what labels I need to buy that will be compatible with MLS? Either avery # or how many per sheet.
They are 3x10, with 1/2" on top and bottom. It's a standard Avery #5160.
Mailing Labels not printing properly
Posted: Sun Feb 13, 2011 11:08 am
by ktopham
We use the Avery 5160 sheets but recently the printer does not print the labels correctly. They are out of alignment and therefore not usable. We have reinstalled Windows OS, HP Printer drivers, and MLS. But the problem still persists. Any ideas on what else we can try?
Posted: Sun Feb 13, 2011 11:44 am
by russellhltn
ktopham wrote:but recently the printer does not print the labels correctly. They are out of alignment and therefore not usable.
Out of alignment in which direction? If the print is too high on the page, the rollers may be getting warn or slick and the paper is arriving at the printing area late.
Have you checked the top margin setting in MLS? (System Options > Printing)
Mailing Labels in Wrong Format
Posted: Tue Feb 22, 2011 11:32 am
by ktopham
The printer works fine. The mailing labels are suppose to fit Avery 5160 label sheets that have three columns. However, when we select print preview, print to pdf, or actually print the labels, they come out in a two column format that does not fit the Avery 5160 format.
Posted: Tue Feb 22, 2011 11:33 am
by ktopham
Yes, we have checked all of that. See my more detailed post below.
Posted: Tue Feb 22, 2011 12:51 pm
by aebrown
ktopham wrote:The printer works fine. The mailing labels are suppose to fit Avery 5160 label sheets that have three columns. However, when we select print preview, print to pdf, or actually print the labels, they come out in a two column format that does not fit the Avery 5160 format.
From what screen are you trying to print the labels? If it seems to be a problem everywhere, please name at least one specific screen with the problem.
Did you check the left margin setting for labels under System Options > Printing?
What does the two column format look like -- does it appear that the first column of the three is blank, or the last column is blank, or are the two columns evenly spaced?
Also, when you look carefully at what families are included in the labels, are they all there, but in a 2-column format, or are some missing? Specifically, if you are including families A, B, C, D, E, F, do you see
A B
C D
E F
or
A B
D E
or something else?
Posted: Thu Feb 24, 2011 1:48 pm
by ktopham
aebrown wrote:From what screen are you trying to print the labels? If it seems to be a problem everywhere, please name at least one specific screen with the problem.
Did you check the left margin setting for labels under System Options > Printing?
What does the two column format look like -- does it appear that the first column of the three is blank, or the last column is blank, or are the two columns evenly spaced?
Also, when you look carefully at what families are included in the labels, are they all there, but in a 2-column format, or are some missing? Specifically, if you are including families A, B, C, D, E, F, do you see
A B
C D
E F
or
A B
D E
or something else?
Any custom report where the Print Mailing Labels button appears. The format is two columns evenly spaced. All selected names appear in the correct order. It's as if the label template was changed to different type. We have checked the settings under System Options.
Posted: Thu Feb 24, 2011 3:45 pm
by aebrown
ktopham wrote:Any custom report where the Print Mailing Labels button appears. The format is two columns evenly spaced. All selected names appear in the correct order. It's as if the label template was changed to different type. We have checked the settings under System Options.
Well, I'm stumped. I can't duplicate anything like this no matter how I try. The only thing I can suggest would be to do a full install of MLS to see if that fixes it.
Posted: Thu Feb 24, 2011 4:05 pm
by russellhltn
My best guess is that it's a template somewhere. A full resinstall should do it - unless it's something sent down by the area office.