Saving callings, releases, etc.

[StuartSchank]

For the past two weeks I have tried to save callings or releases or other membership information and keep getting a system error message saying to refresh or try again later. I do both and it's still not working. It is extremely frustrating how poorly the church I.T. functions and how long it takes for fixes.

[russellhltn]

Have you tried incognito mode?

[StuartSchank]

To clarify, I'm trying to do this on my Android phone, which I have been able to do for years until now.

[russellhltn]

In a web browser or is it something you can do in Member Tools?

I don't think mobile web browsers are immune to cookie buildup, so using incognito in the web browser still applies.

[StuartSchank]

Incognito worked. Not sure how or why, but pretty sure it shouldn't be necessary in order for things to work.

[russellhltn]

It's a well-known problem with church webpages. "They" are aware of the cookie build0up problem, but for some reason they're not given the resources to fix it.

[sbradshaw]

Depending on what browser you're using, there may be a way to clear cookies. That should allow you to not have to use incognito mode anymore (incognito mode is just a quick way to test a website without having your browser cookies loaded).