Local Broadcasts Not Showing:
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Re: Local Broadcasts Not Showing:
We are experiencing the same issue. Webinars are set up in Zoom, they appear as "local broadcasts" on the Broadcast page, but when the event is over (in this case Sacrament Meeting) the link disappears from the Broadcast page. Any help would be greatly appreciated. Also, what is "GTS" in the previous comment it says to contact GTS. Thank you!
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Re: Local Broadcasts Not Showing:
The reference was to the Global Services Department (GSD).melanieanndalton wrote: ↑Fri Jan 17, 2025 11:40 am Also, what is "GTS" in the previous comment it says to contact GTS. Thank you!
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Local Broadcasts Not Showing:
I contacted them and they could see the issue on their end. In fact while I was on the call another STS called in with the same issue. Just waiting to hear back after they escalated the issue.russellhltn wrote: ↑Mon Jan 13, 2025 10:34 amYou might want to contact GSD.mmacconnell wrote: ↑Mon Jan 13, 2025 6:55 am For us it does not matter. It is both new and edited events that are having issues.
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Re: Local Broadcasts Not Showing:
Did you receive an answer yet? I called as well (today) and they are escalating it.mmacconnell wrote: ↑Fri Jan 17, 2025 12:30 pmI contacted them and they could see the issue on their end. In fact while I was on the call another STS called in with the same issue. Just waiting to hear back after they escalated the issue.russellhltn wrote: ↑Mon Jan 13, 2025 10:34 amYou might want to contact GSD.mmacconnell wrote: ↑Mon Jan 13, 2025 6:55 am For us it does not matter. It is both new and edited events that are having issues.
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Re: Local Broadcasts Not Showing:
So on January 31st I received a response to delete our old Zoom broadcasts and we created a new zoom broadcast for our Sacrament meetings. This *mostly* worked. I'm saying mostly because it didn't pick up several of our Zoom broadcasts. For example, it didn't pick up our broadcast for April 27th, May 11th, or May 18th. It also picked up two broadcasts for August, one for September, and one for October (technically two but one is general conference weekend). Not super-worried about those at this point in time
I'll make a calendar note to check back in April and see if it's still messed up.
I'll make a calendar note to check back in April and see if it's still messed up.