A mobile recommend displays the Member Tools photo and a QR code that is valid for only a short period of time. If the QR code does not scan, the first thing done is to ask the member to back out of Tools and then select the recommend again, hopefully generating a more timely QR code that will be accepted. That almost always works.BrianEdwards wrote: ↑Mon Feb 10, 2025 9:00 am Does the mobile recommend show the member picture alongside the barcode to be scanned?
Unable to access my temple recommend on my Android phone
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lajackson
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Re: Unable to access my temple recommend on my Android phone
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russellhltn
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Re: Unable to access my temple recommend on my Android phone
That answers that. And it might be a requirement to be approved so the ward is in a sense vouching that the photo matches the member, and not something that got taken just before entering the temple.
In that case, some wards will need to step up their game in approving photos.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.