Sync issues

[forinashj]

I signed in and it takes me to the sync page. I
Click sync. I get the “downloading”. “Processing” and success circle. Then a blank screen. Then as if it is having some sort of IT stroke. It’s does the circle over and over and over. I thought maybe it was because it needed to
Download all of My new ward/stake info. It’s been doing it for ten hours. I have uninstalled and reinstalled the app. Turned off the phone etc etc etc. I can login on the webpage just fine.

[BrianEdwards]

Based on your post, it seems you've moved into a new stake. There have been other recent Forum posts about members in similar situations who have experienced a variety of issues with the Tools app. It seems the Church might be aware of this and working to provide a solution - there have been people who said this was "magically" resolved for them, but there are others who appear to still be suffering what you are seeing. See this thread for reference:
Member Tools failed to load the database