Account sign in glitches on and off at church store

[Aaron1Whiting1]

Whenever I try to buy garments online, my account glitches back and forth between signed in and signed out. The "official" response I get was basically, "go buy garments locally, not online". but I think it's strange that 18 million members get to buy there garments online, but I don't because someone doesn't want to fix my account LOL.
I included a brief video showing the glitch back and forth. On my phone it glitches once, then goes back to the sign in page and stays there.
Here is a list I've tried:
multiple devices
changed username
changed password
changed phone number
added two-step verification
EVERYTHING ELSE WORKS on my church account. I can pay my tithing, view special announcements, make temple appointments etc. It just wont let me go to the section of the church store where I can buy garments. I know there is another special authentication there, and whoever is in charge of that PLEASE fix my account!

[rmrichesjr]

Nobody here can fix your account.

The problem might be the cookie build-up problem. Have you tried private or incognito mode? Have you tried clearing your browser's cache and deleting relevant cookies?

[ambldsorg]

I know there is another special authentication there, and whoever is in charge of that PLEASE fix my account!

Please contact Global Services Department and see if they can help:

https://tech.churchofjesuschrist.org/wi ... Department