LDS Tools....New App

Any discussions around the Member Tools App on various mobile and electronic devices
timlindsey
New Member
Posts: 1
Joined: Sat Nov 20, 2010 9:31 am
Location: Eagle Mountain, UT, USA

LDS Tools won't start

#51

Post by timlindsey »

I just got called as the Ward Exec. Sec. So I downloaded LDS Tools for my iPod Touch. It worked great at first. But now, if I run the app for a while, then stop using it for a day or so, then try to start it up again, it won't load. I have to reboot my ipod for it work again. Any ideas on how to fix this?

Thanks,
Tim
lajackson
Community Moderators
Posts: 10353
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

#52

Post by lajackson »

duanegrasse wrote:Thanks for the reply. Do you know why that is? I can't see why a member in another ward wouldn't have my ward's youth included.
These are safety and security issues that have been determined by policy at a far higher level.

Those who need access to this information as a part of their callings can obtain it through more official channels from their priesthood leaders.

Yes, it is a pain sometimes, but I appreciate the very real concern for the safety of our youth and children.
lajackson
Community Moderators
Posts: 10353
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

#53

Post by lajackson »

timlindsey wrote:I downloaded LDS Tools for my iPod Touch. It worked great at first. But now, if I run the app for a while, then stop using it for a day or so, then try to start it up again, it won't load. I have to reboot my ipod for it work again. Any ideas on how to fix this?
Send a bug report to ldstools-iphone@ldschurch.org and let them know. Apparently, I have not noticed the problem because I turn my iTouch off at night.
GrasseDD
Member
Posts: 171
Joined: Tue Oct 23, 2007 12:42 pm
Location: Eugene, OR

#54

Post by GrasseDD »

Thanks for the insight. It seemed inconsistent that the info available online wouldn't be on the mobile app. That was the current (old) luws, though. I didn't realized that the restriction also applies at new.lds.org.
lajackson wrote:These are safety and security issues that have been determined by policy at a far higher level.

Those who need access to this information as a part of their callings can obtain it through more official channels from their priesthood leaders.

Yes, it is a pain sometimes, but I appreciate the very real concern for the safety of our youth and children.
zaneclark
Senior Member
Posts: 1174
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Callings not working on LDS Tools

#55

Post by zaneclark »

The Callings feature on LDS Tools has stopped working on both my iPhone and iPad.....anyone else having this problem?
slottved
New Member
Posts: 4
Joined: Fri Jan 19, 2007 4:31 am
Location: Aarhus, Denmark
Contact:

LDS Tools for Android

#56

Post by slottved »

aclawson wrote:Is there/will there be a version released for Android devices?
For those interested in the Android version of LDS Tools you should take a look in Market...
mavenmom
New Member
Posts: 3
Joined: Sat Jan 08, 2011 11:34 am

iphone LDS Tools account issue

#57

Post by mavenmom »

The LDS Tools app for my iphone has been really helpful. However, I noticed the info was outdated, so I tried updating it today and I keep getting the message: "Account Issue: We apologize that LDS Tools cannot access your account We are aware of the problem and are working on a solution." Just wondering if there's an update on that.:confused:

Thanks

P.S. I wish the children can be hidden while I'm scrolling for names. Seems like it clutters the contact list when there aren't that many people looking for them.
jbh001
Senior Member
Posts: 854
Joined: Thu Mar 13, 2008 6:17 pm
Location: Las Vegas, NV

#58

Post by jbh001 »

I just tried updating the info in LDS Tools and it worked fine. It seems to me that I've gotten that message before (or similar one) when the server is bogged down or otherwise temporarily unavailable.
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mkmurray
Senior Member
Posts: 3233
Joined: Tue Jan 23, 2007 9:56 pm
Location: Utah
Contact:

#59

Post by mkmurray »

mavenmom wrote:P.S. I wish the children can be hidden while I'm scrolling for names. Seems like it clutters the contact list when there aren't that many people looking for them.
The Android version of this app has a Settings menu where you can toggle on and off the display of Spouses and Children in the contact list.
Many questions are already answered on the Tech Wiki. Check it out!
lmitchel
New Member
Posts: 5
Joined: Thu Mar 29, 2007 10:35 am
Contact:

#60

Post by lmitchel »

jbh001 wrote:I just tried updating the info in LDS Tools and it worked fine. It seems to me that I've gotten that message before (or similar one) when the server is bogged down or otherwise temporarily unavailable.

I have only been able to download information twice in the last week. The last time was on the 16th. Both times, I was only able to download once, then I got the same error on subsequent tries.
Laurence Mitchell
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