Contacting SL for Hardware support

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
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wyrmwud
New Member
Posts: 6
Joined: Thu Oct 29, 2009 8:59 am
Location: USA

Contacting SL for Hardware support

#1

Post by wyrmwud »

What is the quickest way to contact SL for support for hardware issues with our wireless internet. It is church installed cisco hardware all around the board. Some of the equipment in our stake center went out in a storm a few weeks ago and wasn't a real issue until a member of the Seventy was in town. Is there a phone directory of which extension to use when calling about hardware issues?

Thanks!
russellhltn
Community Administrator
Posts: 31291
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

Two places to start is with the Global Services Desk and your local FM group.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
wyrmwud
New Member
Posts: 6
Joined: Thu Oct 29, 2009 8:59 am
Location: USA

#3

Post by wyrmwud »

I'll try the global help desk. We are currently transitioning from on FM group to another. Things are a little chaotic right now. Thanks!
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aebrown
Community Administrator
Posts: 15127
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

#4

Post by aebrown »

MarFan wrote:Is there a phone directory of which extension to use when calling about hardware issues?
The contact info for the GSD is on the wiki at Global Service Desk.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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