What Satellite issues do you see most often?

Some discussions just don't fit into a well defined box. Use this forum to discuss general topics and issues revolving around the Church and the technology offerings we use and share.
User avatar
allenjblodgett
Member
Posts: 96
Joined: Thu Apr 30, 2009 5:08 pm
Location: Appleton, WI, USA
Contact:

Failed to mention

Post by allenjblodgett »

I failed to mention that a few weeks ealier our reciever was replaced with a digital one. That would mean that it was accidentally left unplugged or what ever by someone from the FM Group or maybe a contractor...

Does anyone else have digital recievers now?
User avatar
aebrown
Community Administrator
Posts: 15127
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Post by aebrown »

allen.blodgett wrote:Does anyone else have digital recievers now?
We just got a Wegener Unity 552 when one of our older receivers failed. I think these are the standard replacements now.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
Community Administrator
Posts: 31142
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Post by russellhltn »

allen.blodgett wrote:Does anyone else have digital recievers now?
They've all been digital for quite some time now. Our main one is a cream colored with just has two buttons on it. The newer one we just had installed is gray with a LCD display and a set of buttons arranged in a circle.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
Posts: 8672
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Post by jdlessley »

StevePoulsen wrote:While I agree completely, I am not sure how that relates to the question at hand. The point of the forth comming WIKI article will be to help the STS, FM group, it's mechanic, and anyone else who may (under the direction of local leadership) access the equipment; to trouble shoot those problems that they may encounter during or while setting up for local broadcast.
This relates because there are FM managers that will not permit anyone other than their technicians to make adjustments or changes to the equipment. Aside from rebooting, calling the toll free number, or contacting the FM group, there was little else permitted.

If the troubleshooting guide is going to be issued as a policy or have the effect of policy then there should be no problem. I point this out to make sure there is not going to be conflict with the troubleshooting guide and standing policies.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
StevePoulsen
Church Employee
Church Employee
Posts: 112
Joined: Tue Oct 19, 2010 11:10 am
Location: Utah, USA
Contact:

Post by StevePoulsen »

allen.blodgett wrote:
Does anyone else have digital recievers now?
All of the Recivers used in the church satellite system are digital. from the original DVR396, to the most current Unity 552.
Steve Poulsen - Meetinghouse Facilities Technology Engineer
StevePoulsen
Church Employee
Church Employee
Posts: 112
Joined: Tue Oct 19, 2010 11:10 am
Location: Utah, USA
Contact:

Post by StevePoulsen »

[quote="jdlessley"]This relates because there are FM managers that will not permit anyone other than their technicians to make adjustments or changes to the equipment. Aside from rebooting, calling the toll free number, or contacting the FM group, there was little else permitted.[/quote]
jdlessley wrote:
If the troubleshooting guide is going to be issued as a policy or have the effect of policy then there should be no problem. I point this out to make sure there is not going to be conflict with the troubleshooting guide and standing policies.

I can not speak to policy. However PFD (the church Physical Facilities Department) is going through a re-organization, part of which, has increased the size of the areas that each FM group oversees, and reduces the workforce that have available to them. as Such, I would imagine that if an FM group can find an STS or other member which they feel they can trust, they would gladly let them help troubleshoot and maintain the satellite systems.
All the same, I expect it should be good information for all.
Steve Poulsen - Meetinghouse Facilities Technology Engineer
User avatar
aebrown
Community Administrator
Posts: 15127
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Post by aebrown »

StevePoulsen wrote:All of the Recivers used in the church satellite system are digital. from the original DVR396, to the most current Unity 552.
Of course the receivers are processing digital data, but I assumed that the question was about a digital display, which the older receivers did not have, but the newer ones do.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
StevePoulsen
Church Employee
Church Employee
Posts: 112
Joined: Tue Oct 19, 2010 11:10 am
Location: Utah, USA
Contact:

Post by StevePoulsen »

Alan_Brown wrote:Of course the receivers are processing digital data, but I assumed that the question was about a digital display, which the older receivers did not have, but the newer ones do.
If that is the Question, then only the Untiy 552 has HDMI outputs, it is alos the only reciver which will output Component Video (not to be confused with Composite/Raw Video)
Steve Poulsen - Meetinghouse Facilities Technology Engineer
russellhltn
Community Administrator
Posts: 31142
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Post by russellhltn »

StevePoulsen wrote:If that is the Question, then only the Untiy 552 has HDMI outputs, it is alos the only reciver which will output Component Video (not to be confused with Composite/Raw Video)
While the older DVR model has a S-Video output. Unfortunately, I've found that it seems to have a slight flicker so I've had to abandon it's use.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
espaul
New Member
Posts: 2
Joined: Sun Jan 23, 2011 7:48 pm

And don't forget "Act of God"

Post by espaul »

Just for helpful information -

Two inches of ice on the disk, covered with four inches of snow, will kill the First Presidency Christmas broadcast.:(

Thirty minutes with a push broom will bring it back.;)

Eddy
OP2 Ward Clerk
Post Reply

Return to “General Discussions”