Lost MLS Administrator Password

Discussions around using and interfacing with the Church MLS program.
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Joined: Wed Jun 30, 2010 7:31 am
Location: Michigan, USA

Lost MLS Administrator Password

Postby sean.whittier » Thu Nov 04, 2010 2:24 pm

We have a situation where the single defined administrator for our FHC system is no longer available to log-in. How can we reset his password or elevate the priveledges of another user to manage MLS?

Any advise would be welcome.


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Postby russellhltn » Thu Nov 04, 2010 4:59 pm

Call Local Unit Support.

It used to be that they had to require the Bishop to make the call since that was the only person they could verify. But with the CDOL now including clerks, I don't know if that policy has changed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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