JIRA access?

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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RossEvans
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Posts: 1345
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Location: Austin TX
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JIRA access?

#1

Post by RossEvans »

I thought my LDS Account was set up to give me JIRA access when I attended the LDS Tech conference workshop last spring. Now I can't log in with my LDS Accouint username and password, which works for other Church sites such as lds.org and this forum. I think I may have changed my LDS Account username and/or password siince inititializing JRA access, if that is a factor.

In any case, how can I fix this? The JIRA login page says, "Not a member? Contact an Administrator to request an account." How do I do that?

Truth be told, this is the first time I have ever tried to log in and write to the JIRA database. I am able to read it without logging in.
eblood66
Senior Member
Posts: 3647
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

#2

Post by eblood66 »

RossEvans wrote:I thought my LDS Account was set up to give me JIRA access when I attended the LDS Tech conference workshop last spring. Now I can't log in with my LDS Accouint username and password, which works for other Church sites such as lds.org and this forum. I think I may have changed my LDS Account username and/or password siince inititializing JRA access, if that is a factor.

In any case, how can I fix this? The JIRA login page says, "Not a member? Contact an Administrator to request an account." How do I do that?

Truth be told, this is the first time I have ever tried to log in and write to the JIRA database. I am able to read it without logging in.

The wiki page Getting Involved with Projects says to send a message with your LDS Account name (but not your password) to Alan Smoot.
rstegeby
New Member
Posts: 22
Joined: Wed Feb 09, 2011 10:10 am

#3

Post by rstegeby »

I have the same problem.. Wrote to Alan but he hasn't replied to my request in 6 days now.. hopefully he will wake up soon :)
RossEvans
Senior Member
Posts: 1345
Joined: Wed Jun 11, 2008 9:52 pm
Location: Austin TX
Contact:

#4

Post by RossEvans »

I did get help from the administrator. It turned out to be that I was entering my user name including cap characters. The JIRA login requires all lowercase, but the login page does not trap for uppercase errors.
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