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Updating Bishop's Phone Number on

Posted: Mon Nov 07, 2011 10:32 am
by jordanchristensen
I'm trying to help my Bishop update his work phone number as listed on his contact information displayed on the map, when you search for our ward. Sample here.

I found this reference: "If the bishop or branch president's name is not correct, local leaders must change this information in the Member and Leader Services (MLS) software." (Source)

I've searched high and low and can't find the place in MLS to update the phone number. I have admin rights in MLS. Can anyone point me in the right direction?


Posted: Mon Nov 07, 2011 10:41 am
by russellhltn
As you've noticed, there's no place to record work numbers in MLS. Your Bishop should be able to change it himself on CDOL. But only his login will work. The alternative is to have the stake file a Unit Change Request

Posted: Mon Nov 07, 2011 10:58 am
by jordanchristensen
Thanks for the quick reply! I'll connect with him and try the CDOL login.

Posted: Wed Feb 08, 2012 12:58 pm
by jordanchristensen
Russell, the incorrect phone number was not listed on the CDOL. Anyplace else we should check to get it updated?


Posted: Wed Feb 08, 2012 2:07 pm
by russellhltn
At this point I'd suggest contacting Local Unit Support.

Posted: Wed Feb 08, 2012 2:14 pm
by jdlessley
I compared the numbers for your unit in the CDOL with what is provided on the LDS Maps and they are the same.

There are two telephone numbers provided on LDS Maps for the bishop. The first is the bishops office telephone number at the meetinghouse. The second is his home phone number as listed in the CDOL. The bishops office number is changed through the FM database (FMAT). The second, his home phone number can be changed by the bishop in the CDOL.

Posted: Wed Feb 08, 2012 2:14 pm
by jordanchristensen
It was the first one that I thought was incorrect... I never thought to check it against his office line. He hardly uses that phone. Thanks for catching that.