Chromebook FAQ - Revision history

KirbyDM at 18:50, 13 November 2025

2025-11-13T18:50:17Z

KirbyDM: Minor editorial updates

2025-07-22T20:13:06Z

Minor editorial updates

KirbyDM: Clarified eraser of Windows hard drives.

2024-11-27T15:49:08Z

Clarified eraser of Windows hard drives.

← Older revision		Revision as of 15:49, 27 November 2024
Line 10:		Line 10:
	**If I need to use WIFI, which network should I connect to?		**If I need to use WIFI, which network should I connect to?
	***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.		***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.
	**What do I do to dispose of the old Windows PC when it is replaced?		**What do I do to dispose of the old Windows PC when it is replaced by a Chromebook?
	***A Tech Specialist is responsible for erasing the Hard Drive of any computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.		***A Tech Specialist is responsible for erasing the Hard Drive of any Windows computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.
			***Chromebooks enrolled in Church management do no need to have the hard drive erased.
	**Will the Chromebook come already managed by the Church?		**Will the Chromebook come already managed by the Church?
	***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW or Dell, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].		***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW or Dell, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].

KirbyDM: Added Stake Presidents to list of users that can create an account.

2024-10-30T16:12:46Z

Added Stake Presidents to list of users that can create an account.

← Older revision		Revision as of 16:12, 30 October 2024
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	***Stake/District Clerks, including Assistant Clerks		***Stake/District Clerks, including Assistant Clerks
	***Technology Specialists		***Technology Specialists
	***Bishops and Branch Presidents		***Stake Presidents, Bishops and Branch Presidents
	** What software comes pre-installed on the Chromebook		** What software comes pre-installed on the Chromebook
	*** A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a Church computer, please [[Applications for Clerk Chromebook\|see this WIKI article.]]		*** A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a Church computer, please [[Applications for Clerk Chromebook\|see this WIKI article.]]

Allisonwinder: Update to most current information

2024-07-26T15:32:44Z

Update to most current information

Bretbassett: CHANGED content in the FAQ

2022-11-23T00:30:35Z

CHANGED content in the FAQ

← Older revision		Revision as of 00:30, 23 November 2022
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	> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]		> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]
			** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?
	What will ship with the Chromebook?		***Units may order either device when it is time to replace the current clerk computer. A Chromebook is the preferred option and will allow a unit to complete all handbook required tasks. A Windows Computer should be ordered when the unit is using the device for activities beyond tasks required by the handbook. Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.
			**What will ship with the Chromebook?
	* Chromebooks will be shipped with a wireless mouse and keyboard. If necessary, a dongle will be shipped to support a wired connection to the building network. ~~A surplus~~ monitor may be used with the Chromebook.		***Chromebooks will be shipped with a wireless mouse and keyboard. If necessary, a dongle will be shipped to support a wired connection to the building network. An existing monitor may be used with the Chromebook.
			**Should I keep my old printer?
			***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability. Click here for a list of compatible printers.
			**Should I connect the computer to the hard-wired network or WIFI?
	Should I keep my old printer?		***When possible, connect the computer to the hard-wired network.
			**If I need to use WIFI, which network should I connect to?
	* If a local unit’s current printer is not compatible with Chromebook, ~~the~~ FM ~~will need~~ to purchase a compatible printer. Click ~~[https://support.google.com/chromebook/answer/7225252?hl=en&ref_topic=3403353#zippy=%2Ccheck-that-your-printer-is-compatible~~ here] for a list of compatible printers.		***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.
			**What do I do to get rid of the old Windows PC when it is replaced?
			***A Tech Specialist is responsible for erasing the Hard Drive of any computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. Facilities Managers (FMs) are responsible for the retirement of all hardware in the building.
			**Will the Chromebook come already managed by the Church?
	Should I connect the computer to the hard-wired network or WIFI?		***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].
			***
	* When possible, connect the computer to the hard-wired network.		**Do I need an account on the Chromebook to do my work?
			***No. Anyone using the GUEST account can open and use any of the Church provided websites like LCR using their Church Account.
			**Who can set up a saved account on the Chromebook?
			***Anyone with one of the following callings can set up an account on the Chromebook using their personal church account IDs.
	If I need to use WIFI, which network should I connect to?		***Ward/Branch Clerks, including Assistant Clerks
			***Stake/District Clerks, including Assistant Clerks
	* Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|~~'''~~this WIKI article~~'''~~]] to bypass the authentication screen.		***Technology Specialists
			***Bishops and Branch Presidents
			** What software comes pre-installed on the Chromebook
			*** A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a Church computer, please [[Applications for Clerk Chromebook\|see this WIKI article.]]
	What do I do to get rid of the old Windows PC when it is replaced?		***
			** What else should be known about Chromebooks
	* ~~Facilities Managers (FMs) are responsible for the retirement of all hardware in the building. However, a~~ Tech Specialist is responsible for erasing the Hard Drive of any computer that is being replaced. Please see [[Erasing a Hard Drive\|~~'''~~this WIKI article~~'''~~]] to erase a Windows PC Hard Drive.		***Please act appropriately to keep the Chromebook safe, such as keeping it locked in a drawer or closet when not in use. As with other clerk computing equipment, the Chromebook should not leave the building unless approved by the unit leader.
			***Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.
			***More information and support articles will be made available as the Chromebook offering becomes available.  If you have questions, please contact the GSD, [[Mailto:MHT@churchofjesuschrist.org\|MHT@churchofjesuschrist.org]], and the [[Meetinghouse Computers\|Computer Product Page on the Tech Wiki.]]

	Will the Chromebook already ~~be under church management~~?

	* All Clerk Computers should be ~~under~~ Church ~~Management~~. When a Chromebook is purchased through CDW, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done following [[~~User:Brandg423/~~Enrolling a Chromebook\|~~'''~~this WIKI article~~'''~~]].



	Do I need an account on the Chromebook to do my work?

	* No. Anyone using the GUEST account can open and use any of the Church provided websites like LCR using their Church Account.



	Who can set up a saved account on the Chromebook?

	* Anyone with one of the following callings can set up an account on the Chromebook using their personal church account IDs.
	** Ward/Branch Clerks, including Assistant Clerks
	** Stake/District Clerks, including Assistant Clerks
	** Technology Specialists
	** Bishops and Branch ~~President~~



	What software comes pre-installed on the Chromebook?

	* A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a ~~church~~ computer, please [[~~Software Tools~~\|~~'''~~see this WIKI article~~'''~~.]]



	What else should be known about Chromebooks?

	* Please act appropriately to keep the Chromebook safe, such as keeping it locked in a drawer or closet when not in use. As with other clerk computing equipment, the Chromebook should not leave the building unless approved by the unit leader.

	* Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.

	* More information and support articles will be made available as the Chromebook offering becomes available.  If you have questions, please contact the ~~[https://www.churchofjesuschrist.org/tools/help/global-services-department?cache=no&lang=eng '''~~GSD~~'''] or~~ [[Mailto:MHT@churchofjesuschrist.org\|MHT@churchofjesuschrist.org]].

Brandg423: Brandg423 moved page FAQ to Chromebook FAQ: Name was being weird

2022-11-15T16:36:31Z

Brandg423 moved page FAQ to Chromebook FAQ: Name was being weird

← Older revision	Revision as of 16:36, 15 November 2022
(No difference)

Brandg423: Brandg423 moved page User:Brandg423/FAQ to FAQ over redirect: Go Live

2022-11-15T16:32:24Z

Brandg423 moved page User:Brandg423/FAQ to FAQ over redirect: Go Live

← Older revision	Revision as of 16:32, 15 November 2022
(No difference)

Brandg423: Brandg423 moved page FAQ to User:Brandg423/FAQ: revert

2022-11-15T16:32:09Z

Brandg423 moved page FAQ to User:Brandg423/FAQ: revert

← Older revision	Revision as of 16:32, 15 November 2022
(No difference)

Brandg423: Brandg423 moved page User:Brandg423/FAQ to FAQ: Go Live

2022-11-15T16:28:06Z

Brandg423 moved page User:Brandg423/FAQ to FAQ: Go Live

← Older revision	Revision as of 16:28, 15 November 2022
(No difference)

← Older revision		Revision as of 18:50, 13 November 2025
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	> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]		> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]
	** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?		** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?
	***~~Units may order either device when it is time to replace the current clerk computer.~~ A Chromebook is the preferred option and ~~will allow~~ a unit to complete all handbook required tasks and is ~~much~~ more secure than a shared Windows ~~machine~~. A Windows ~~Computer should~~ be ordered when the unit ~~is using the device for activities beyond tasks required~~ by the ~~handbook~~. Please ~~consult with other computer users prior to making your decision and~~ make sure to communicate your ~~choice~~ to your Stake or District Technology Specialist who will communicate with the Facility Manager.		***A Chromebook is the preferred option and allows a unit to complete all handbook required tasks and is significantly more secure than a shared Windows computer. A Windows computer may be ordered when the unit has some special non-handbook needs approved by the unit leader. Please make sure to communicate your need for a Windows computer to your Stake or District Technology Specialist who will communicate with the Facility Manager. Otherwise, a Chromebook will be provided.
	**What will ship with the Chromebook?		**What will ship with the Chromebook?
	***Chromebooks will be shipped with a wireless mouse, a keyboard, and a dongle to support a wired connection to the building network. An existing monitor may be used with the Chromebook.		***Chromebooks will be shipped with a wireless mouse, a keyboard, and a dongle to support a wired connection to the building network. An existing monitor may be used with the Chromebook.
Line 7:		Line 7:
	***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability.		***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability.
	**Should I connect the computer to the hard-wired network or WIFI?		**Should I connect the computer to the hard-wired network or WIFI?
	***When possible, connect the computer to the hard-wired network.		***When possible, connect the computer to the hard-wired network.
	**If I need to use WIFI, which network should I connect to?		**If I need to use WIFI, which network should I connect to?
	***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the network so the Terms and Conditions splash screen can be bypassed. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.		***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the network so the Terms and Conditions splash screen can be bypassed. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.
	**What do I do to dispose of the old Windows PC when it is replaced by a Chromebook?		**What do I do to dispose of the old Windows PC when it is replaced by a Chromebook?
	***~~A Tech~~ Specialist is responsible for erasing the Hard Drive of any Windows computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.		***The Technology Specialist is responsible for erasing the Hard Drive of any Windows computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.
	***Chromebooks enrolled in Church management do not need to have the hard drive erased.		***Chromebooks enrolled in Church management do not need to have the hard drive erased.
	**Will the Chromebook come already managed by the Church?		**Will the Chromebook come already managed by the Church?

← Older revision		Revision as of 20:13, 22 July 2025
Line 1:		Line 1:
	> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]		> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]
	** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?		** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?
	***Units may order either device when it is time to replace the current clerk computer. A Chromebook is the preferred option and will allow a unit to complete all handbook required tasks. A Windows Computer should be ordered when the unit is using the device for activities beyond tasks required by the handbook. Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.		***Units may order either device when it is time to replace the current clerk computer. A Chromebook is the preferred option and will allow a unit to complete all handbook required tasks and is much more secure than a shared Windows machine. A Windows Computer should be ordered when the unit is using the device for activities beyond tasks required by the handbook. Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.
	**What will ship with the Chromebook?		**What will ship with the Chromebook?
	***Chromebooks will be shipped with a wireless mouse, a keyboard, and a dongle ~~will be shipped~~ to support a wired connection to the building network. An existing monitor may be used with the Chromebook.		***Chromebooks will be shipped with a wireless mouse, a keyboard, and a dongle to support a wired connection to the building network. An existing monitor may be used with the Chromebook.
	**Should I keep my old printer?		**Should I keep my old printer?
	***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability.		***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability.
Line 9:		Line 9:
	***When possible, connect the computer to the hard-wired network.		***When possible, connect the computer to the hard-wired network.
	**If I need to use WIFI, which network should I connect to?		**If I need to use WIFI, which network should I connect to?
	***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the ~~computer~~ so ~~that it automatically validates itself without having to use~~ the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.		***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the network so the Terms and Conditions splash screen can be bypassed. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.
	**What do I do to dispose of the old Windows PC when it is replaced by a Chromebook?		**What do I do to dispose of the old Windows PC when it is replaced by a Chromebook?
	***A Tech Specialist is responsible for erasing the Hard Drive of any Windows computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.		***A Tech Specialist is responsible for erasing the Hard Drive of any Windows computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.
	***Chromebooks enrolled in Church management do no need to have the hard drive erased.		***Chromebooks enrolled in Church management do not need to have the hard drive erased.
	**Will the Chromebook come already managed by the Church?		**Will the Chromebook come already managed by the Church?
	***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW or Dell, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].		***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW or Dell, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].
Line 25:		Line 25:
	** What software comes pre-installed on the Chromebook		** What software comes pre-installed on the Chromebook
	*** A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a Church computer, please [[Applications for Clerk Chromebook\|see this WIKI article.]]		*** A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a Church computer, please [[Applications for Clerk Chromebook\|see this WIKI article.]]
	~~***~~
	** What else should be known about Chromebooks		** What else should be known about Chromebooks
	***Please act appropriately to keep the Chromebook safe, such as keeping it locked in a drawer or closet when not in use. As with other clerk computing equipment, the Chromebook should not leave the building unless approved by the unit leader.		***Please act appropriately to keep the Chromebook safe, such as keeping it locked in a drawer or closet when not in use. As with other clerk computing equipment, the Chromebook should not leave the building unless approved by the unit leader.
	***Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.		***Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.
	***More information and support articles will be made available as ~~the Chromebook offering becomes available~~.  If you have questions, please contact the GSD, [[Mailto:MHT@churchofjesuschrist.org\|MHT@churchofjesuschrist.org]], and the [[Meetinghouse Computers\|Computer Product Page on the Tech Wiki.]]		***More information and support articles will be made available as necessary.  If you have questions, please contact the GSD, [[Mailto:MHT@churchofjesuschrist.org\|MHT@churchofjesuschrist.org]] and consult the [[Meetinghouse Computers\|Computer Product Page on the Tech Wiki.]]
	[[Category:Meetinghouse Technology]]		[[Category:Meetinghouse Technology]]
	[[Category:Computer]]		[[Category:Computer]]

← Older revision		Revision as of 15:32, 26 July 2024
Line 1:		Line 1:
	> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]		> [[Meetinghouse Technology]] > [[Meetinghouse Computers\|Computers]]
	** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?		** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?
	***Units may order either device when it is time to replace the current clerk computer. A Chromebook is the preferred option and will allow a unit to complete all handbook required tasks. A Windows Computer should be ordered when the unit is using the device for activities beyond tasks required by the handbook. Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.		***Units may order either device when it is time to replace the current clerk computer. A Chromebook is the preferred option and will allow a unit to complete all handbook required tasks. A Windows Computer should be ordered when the unit is using the device for activities beyond tasks required by the handbook. Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.
	**What will ship with the Chromebook?		**What will ship with the Chromebook?
	***Chromebooks will be shipped with a wireless mouse ~~and~~ keyboard~~. If necessary~~, a dongle will be shipped to support a wired connection to the building network. An existing monitor may be used with the Chromebook.		***Chromebooks will be shipped with a wireless mouse, a keyboard, and a dongle will be shipped to support a wired connection to the building network. An existing monitor may be used with the Chromebook.
	**Should I keep my old printer?		**Should I keep my old printer?
	***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability~~. Click here for a list of compatible printers~~.		***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability.
	**Should I connect the computer to the hard-wired network or WIFI?		**Should I connect the computer to the hard-wired network or WIFI?
	***When possible, connect the computer to the hard-wired network.		***When possible, connect the computer to the hard-wired network.
	**If I need to use WIFI, which network should I connect to?		**If I need to use WIFI, which network should I connect to?
	***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.		***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices\|this WIKI article]] to bypass the authentication screen.
	**What do I do to ~~get rid~~ of the old Windows PC when it is replaced?		**What do I do to dispose of the old Windows PC when it is replaced?
	***A Tech Specialist is responsible for erasing the Hard Drive of any computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. ~~Facilities Managers~~ (~~FMs~~) ~~are responsible for the retirement of all hardware in~~ the ~~building~~.		***A Tech Specialist is responsible for erasing the Hard Drive of any computer that is being replaced. Please see [[Erasing a Hard Drive\|this WIKI article]] to erase a Windows PC Hard Drive. The Facility Manager (FM) will pick up the retired device or provide mailing instructions.
	**Will the Chromebook come already managed by the Church?		**Will the Chromebook come already managed by the Church?
	***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].		***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW or Dell, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook\|this WIKI article]].
	~~***~~
	**Do I need an account on the Chromebook to do my work?		**Do I need an account on the Chromebook to do my work?
	***No. Anyone using the GUEST account can open and use any of the Church provided websites like LCR using their Church Account.		***No. Anyone using the GUEST account can open and use any of the Church provided websites like LCR using their Church Account.
Line 30:		Line 29:
	***Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.		***Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.
	***More information and support articles will be made available as the Chromebook offering becomes available.  If you have questions, please contact the GSD, [[Mailto:MHT@churchofjesuschrist.org\|MHT@churchofjesuschrist.org]], and the [[Meetinghouse Computers\|Computer Product Page on the Tech Wiki.]]		***More information and support articles will be made available as the Chromebook offering becomes available.  If you have questions, please contact the GSD, [[Mailto:MHT@churchofjesuschrist.org\|MHT@churchofjesuschrist.org]], and the [[Meetinghouse Computers\|Computer Product Page on the Tech Wiki.]]
			[[Category:Meetinghouse Technology]]
			[[Category:Computer]]