User talk:Partridgerm - Revision history

Partridgerm: /* Questions to Ask to Troubleshoot Leader and Clerk Resources Issues */

2012-09-11T14:21:27Z

Questions to Ask to Troubleshoot Leader and Clerk Resources Issues

← Older revision		Revision as of 14:21, 11 September 2012
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	# What operating system is on your computer? (Windows 7, XP, MAC, etc..)		# What operating system is on your computer? (Windows 7, XP, MAC, etc..)
	# Which browser is being used? (e.g., Google Chrome, ~~FireFox~~, Internet Explorer, Safari)		# Which browser is being used? (e.g., Google Chrome, Firefox, Internet Explorer, Safari)
	# Which version of the browser are you using?		# Which version of the browser are you using?
	# What is your LDS Account username?		# What is your LDS Account username?
	# What is your unit number?		# What is your unit name and number?
	# What is your current calling(s)?		# What is your current calling(s)?
	# What date and time did you experience the problem?		# What date and time did you experience the problem?

Partridgerm: /* Questions to Ask to Troubleshoot Leader and Clerk Resources Issues */

2012-06-05T12:59:35Z

Questions to Ask to Troubleshoot Leader and Clerk Resources Issues

← Older revision		Revision as of 12:59, 5 June 2012
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	==Questions to Ask to Troubleshoot Leader and Clerk Resources Issues==		==Questions to Ask to Troubleshoot Leader and Clerk Resources Issues==

	# What operating system is on your computer? (Windows 7, XP, MAC, etc..)		# What operating system is on your computer? (Windows 7, XP, MAC, etc..)
	# Which browser is being used? ( ~~Supported Versions:~~ FireFox, Internet Explorer, Safari)		# Which browser is being used? (e.g., Google Chrome, FireFox, Internet Explorer, Safari)
	# Which version of the browser are you using?		# Which version of the browser are you using?
	# What is your LDS Account username?		# What is your LDS Account username?
	# What is your unit number?		# What is your unit number?
	# What is your current calling?		# What is your current calling(s)?
	# What date and time did you experience the problem?		# What date and time did you experience the problem?
	# Which email address and phone number can we best contact you?		# Which email address and phone number can we best contact you?
	# List the exact steps to reproduce the problem you encountered. Screenshots are helpful.		# List the exact steps to reproduce the problem you encountered. Screenshots are helpful.
	# Copy the website address from the browser’s address bar. The website address starts with ~~HTTP(S)://~~. Send this website address to the support personal. This will help the engineers debug the correct website.		#* What were the results you expected to see?
			# Copy the website address from the browser’s address bar. The website address starts with 'http'. Send this website address to the support personal. This will help the engineers debug the correct website.

Partridgerm: /* Questions to Ask to Troubleshoot MLS Web Issues */

2012-06-05T12:54:39Z

Questions to Ask to Troubleshoot MLS Web Issues

← Older revision		Revision as of 12:54, 5 June 2012
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	==Questions to Ask to Troubleshoot ~~MLS Web~~ Issues==		==Questions to Ask to Troubleshoot Leader and Clerk Resources Issues==

	# What operating system is on your computer? (Windows 7, XP, MAC, etc..)		# What operating system is on your computer? (Windows 7, XP, MAC, etc..)

Partridgerm: /* Upgrade MLS to version 3.3 and Fix Duplicate Position Problems */

2012-06-05T12:54:14Z

Upgrade MLS to version 3.3 and Fix Duplicate Position Problems

← Older revision		Revision as of 12:54, 5 June 2012
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	~~==Upgrade MLS to version 3.3 and Fix Duplicate Position Problems==~~

	~~Upgrade your MLS version to MLS 3.3 by doing the following:~~
	~~#In a browser, navigate to mls.lds.org.~~
	~~#In the Unit ID field, enter your stake unit number~~
	~~#Enter the password mymls~~
	~~#Click Submit.~~
	~~#Download MLS 3.3 and install it.~~

	~~Once you have installed MLS 3.3, do the following to be able to clean up duplicates and other organization problems:~~
	#In MLS go to the File drop-down menu and select Request Unit Refresh Data. This option will refresh the MLS data with the unit's master data at Church headquarters. This data will override any existing data.
	~~#You may want to print out a report such as “Members with Callings” to refer back to prior to refreshing your data.~~
	#After waiting for Church headquarters to process the request (usually within 15 minutes), do a send/receive to download the refresh. This will remove all of your calling data and replace those with the data from Church Headquarters.
	~~#You many now cleanup any duplicates and incorrect callings.~~
	~~#*MLS 3.3 will now allow you to see duplicates even in the leadership section.~~

	==Questions to Ask to Troubleshoot MLS Web Issues==		==Questions to Ask to Troubleshoot MLS Web Issues==

Partridgerm at 14:49, 23 June 2011

2011-06-23T14:49:26Z

← Older revision		Revision as of 14:49, 23 June 2011
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	#You many now cleanup any duplicates and incorrect callings.		#You many now cleanup any duplicates and incorrect callings.
	#*MLS 3.3 will now allow you to see duplicates even in the leadership section.		#*MLS 3.3 will now allow you to see duplicates even in the leadership section.

			==Questions to Ask to Troubleshoot MLS Web Issues==

			# What operating system is on your computer? (Windows 7, XP, MAC, etc..)
			# Which browser is being used? ( Supported Versions: FireFox, Internet Explorer, Safari)
			# Which version of the browser are you using?
			# What is your LDS Account username?
			# What is your unit number?
			# What is your current calling?
			# What date and time did you experience the problem?
			# Which email address and phone number can we best contact you?
			# List the exact steps to reproduce the problem you encountered. Screenshots are helpful.
			# Copy the website address from the browser’s address bar. The website address starts with HTTP(S)://. Send this website address to the support personal. This will help the engineers debug the correct website.

Partridgerm at 18:28, 7 January 2011

2011-01-07T18:28:14Z

← Older revision		Revision as of 18:28, 7 January 2011
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	==Upgrade MLS to 3.3. and Fix Duplicate Position Problems==		==Upgrade MLS to version 3.3 and Fix Duplicate Position Problems==

	Upgrade your MLS version to MLS 3.3 by doing the following:		Upgrade your MLS version to MLS 3.3 by doing the following:

Partridgerm at 18:27, 7 January 2011

2011-01-07T18:27:45Z

← Older revision		Revision as of 18:27, 7 January 2011
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	-~~-Rick is~~ . . .		==Upgrade MLS to 3.3. and Fix Duplicate Position Problems==

			Upgrade your MLS version to MLS 3.3 by doing the following:
			#In a browser, navigate to mls.lds.org.
			#In the Unit ID field, enter your stake unit number
			#Enter the password mymls
			#Click Submit.
			#Download MLS 3.3 and install it.

			Once you have installed MLS 3.3, do the following to be able to clean up duplicates and other organization problems:
			#In MLS go to the File drop-down menu and select Request Unit Refresh Data. This option will refresh the MLS data with the unit's master data at Church headquarters. This data will override any existing data.
			#You may want to print out a report such as “Members with Callings” to refer back to prior to refreshing your data.
			#After waiting for Church headquarters to process the request (usually within 15 minutes), do a send/receive to download the refresh. This will remove all of your calling data and replace those with the data from Church Headquarters.
			#You many now cleanup any duplicates and incorrect callings.
			#*MLS 3.3 will now allow you to see duplicates even in the leadership section.

Partridgerm: New page: --Rick is . . .

2009-04-16T20:25:43Z

New page: --Rick is . . .

New page

--Rick is . . .