Removing calendar administrators

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russellhltn
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Re: Removing calendar administrators

Post by russellhltn »

zygh wrote:Apparently, this is happening again. There is an administrator by name that I am trying to remove and, just can't get her off. I added my wife as an administrator by name and can't even remove her from the administrator list. When I click the X to remove them, the processing wheel spins endlessly. The last time I tried, I let it go for 2 days and nothing happened; they are still there. Is there anything that can be done to get them off the administrator list?
Can you verify this is still happening today? The reason I ask is that a new version of the calender was rolled out yesterday.
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zygh
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Re: Removing calendar administrators

Post by zygh »

Just tried again, and after 10 minutes of waiting for the process wheel to stop spinning, it still hasn't stopped or deleted the person.
KenCroft
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Re: Removing calendar administrators

Post by KenCroft »

I am seeing the problem with removing calendar administrators - it is not working.
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aebrown
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Re: Removing calendar administrators

Post by aebrown »

KenCroft wrote:I am seeing the problem with removing calendar administrators - it is not working.
Shortly after the 2.6 version of Calendar was released, I was able to delete calendar administrators. But now I am no longer able to do so -- the webservice call to delete the administrator returns a 500 Internal Server Error. So my earlier experience gives me hope that the underlying problem is fixed, but perhaps some service just needs to get restarted.
russellhltn
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Re: Removing calendar administrators

Post by russellhltn »

zygh wrote:Just tried again, and after 10 minutes of waiting for the process wheel to stop spinning, it still hasn't stopped or deleted the person.
That's weird, I thought I had posted a response, but I don't see it.

zygh, if you can go to https://www.lds.org/header and send me the text in a PM, I'll forward it to the developers. I notice that currently that "site" is returning a 500 service error, so the others may want to wait until at least mid-morning, MDT on Monday to see if that fixes it. But in zygh's case, I know that was working on Friday, so I think that's something else.
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russellhltn
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Re: Removing calendar administrators

Post by russellhltn »

"Header" seems to be working now. How is admin removal working?
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aebrown
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Re: Removing calendar administrators

Post by aebrown »

russellhltn wrote:"Header" seems to be working now. How is admin removal working?
Admin removal is working again today. That seems to support the theory that the service that does the deletion had a temporary problem, but the actual web application code had already been fixed to support deletion. Now that the service is up and running properly, deletions work again.
jeffevannelson
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Re: Removing calendar administrators

Post by jeffevannelson »

The Problem with removing admins is not actually a calendar issue it is a issue with one of the services we consume. They are working on the issue. Unfortunately we just have to wait for a bit. But I think if you try on low traffic times it might work better.
fernsten
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Re: Removing calendar administrators

Post by fernsten »

jeffevannelson wrote:The Problem with removing admins is not actually a calendar issue it is a issue with one of the services we consume. They are working on the issue. Unfortunately we just have to wait for a bit. But I think if you try on low traffic times it might work better.
Any updates on a fix for this? I feel like all of the LDS.org tools are suffering from one issue or another as of late. :(
retupmoc258
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Re: Removing calendar administrators

Post by retupmoc258 »

I am wondering about this issue as well. I have several administrators that I can't remove who were added by name and are no longer in our ward or stake. I don't know if that plays a part.
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