Missing families

Discussions around the Android version of the Member Tools application
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mmkids6
Member
Posts: 88
Joined: Wed Oct 26, 2011 2:23 pm
Location: Tremonton, Utah

Missing families

#1

Post by mmkids6 »

Why after updating software and resync do some of us have a particular family and others do not.
mmkids6
Member
Posts: 88
Joined: Wed Oct 26, 2011 2:23 pm
Location: Tremonton, Utah

Re: Missing families

#2

Post by mmkids6 »

This deal with Andrew to with both androids and iOS users
russellhltn
Community Administrator
Posts: 31973
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missing families

#3

Post by russellhltn »

mmkids6 wrote:Why after updating software and resync do some of us have a particular family and others do not.
Who is able to see the family? Families can have privacy set so that they will only appear to ward leaders and not the general ward membership. I'm not sure who is the definition of "leader" is in this case. It would be the Bishopric including clerks, but it might include the Ward Council.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mmkids6
Member
Posts: 88
Joined: Wed Oct 26, 2011 2:23 pm
Location: Tremonton, Utah

Re: Missing families

#4

Post by mmkids6 »

This is members of the stake presidency that are seeing the differences
russellhltn
Community Administrator
Posts: 31973
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missing families

#5

Post by russellhltn »

Odd. Any pattern that you can find? Perhaps they are members of the ward that member of the stake presidency belongs to?

I would have someone check the privacy settings of those families.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mmkids6
Member
Posts: 88
Joined: Wed Oct 26, 2011 2:23 pm
Location: Tremonton, Utah

Re: Missing families

#6

Post by mmkids6 »

One member of the president was, but the others who could were not
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