Bank Account Stopped Payment

Discussions about the Online Donation system.
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jasonnewby
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Posts: 1
Joined: Fri Dec 15, 2017 9:33 am

Bank Account Stopped Payment

#1

Post by jasonnewby »

I made a donation online with my bank account information. The money was being transferred to make the payment and then it the bank stopped payment for insufficient funds. The funds were insufficient for about 1 hour while I was waiting for another transfer to happen. The Donation page says my payment went though. Should I start over or will I be double charged? Are you able to process it again?
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Bank Account Stopped Payment

#2

Post by lajackson »

jasonnewby wrote:The Donation page says my payment went though.
The Donation page is updated before the Church requests the money from the bank. Watch that page. If in a few days the donation is reversed, then you will need to start it again.

The Donations FAQ does say to make sure you have sufficient funds in your account, or the donation will be reversed. But I would wait a few days to see if that happens before I tried to send it again.
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