Enable TouchID

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
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sjmertlich
New Member
Posts: 1
Joined: Mon Jan 30, 2017 7:11 pm

Enable TouchID

#1

Post by sjmertlich »

My TouchID stopped appearing in the app yesterday and I cannot see a way to bring it back under the settings. Has anyone seen this and/or fixed it?
jasonpbyu
New Member
Posts: 14
Joined: Sun Apr 19, 2015 2:28 pm

Re: Enable TouchID

#2

Post by jasonpbyu »

Started happening for me. Ever find a solution?
zaneclark
Senior Member
Posts: 1190
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
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Re: Enable TouchID

#3

Post by zaneclark »

Two things to try... Delete the app and reload and/or reboot your device.... One of these should work...
jasonpbyu
New Member
Posts: 14
Joined: Sun Apr 19, 2015 2:28 pm

Re: Enable TouchID

#4

Post by jasonpbyu »

thanks. i deleted app, rebooted, reinstalled and it gave me the touch ID options. a bit annoying you have to do that. When my banking app wont read fingerprint after a few tries it asks for password, disables touch ID, but its very simple to turn it back on.
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johnshaw
Senior Member
Posts: 2199
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: Enable TouchID

#5

Post by johnshaw »

troubleshooting 101, it's been around since computers were invented - I've had PLENTY of apps that are NOT LDS that required similar messing around. I always find that the easiest and quickest thing is what I want, rather than spending weeks attempting to 'fix' something - posting on boards, etc...
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
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