Member updating own addresses

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cchang
Member
Posts: 120
Joined: Mon Apr 17, 2017 7:11 am

Member updating own addresses

Postby cchang » Thu Feb 28, 2019 11:36 am

Can members who have an account on lds.org update their own addresses? I wasn't sure if they could update their own or the Clerk needed to update it.

eblood66
Senior Member
Posts: 3188
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Member updating own addresses

Postby eblood66 » Thu Feb 28, 2019 11:39 am

Clerks have to do address changes.

russellhltn
Community Administrator
Posts: 26406
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member updating own addresses

Postby russellhltn » Thu Feb 28, 2019 12:00 pm

Members can update their own contact information such as email and phone number.

But clerks have to do addresses. I'm not sure why, but addresses do have impact on what ward they belong to. A clerk should verify the new address is within the ward boundaries.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

cchang
Member
Posts: 120
Joined: Mon Apr 17, 2017 7:11 am

Re: Member updating own addresses

Postby cchang » Thu Feb 28, 2019 1:12 pm

Ok, makes sense. That's what I thought that Clerks can only do addresses.


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