Birthday Report Incorrect

Any discussions around the Member Tools App on various mobile and electronic devices
Post Reply
richn
New Member
Posts: 1
Joined: Sun Nov 04, 2018 10:12 am

Birthday Report Incorrect

#1

Post by richn »

I'm a new ward clerk and I've noticed the birthday report is off by a day in March. Is this a glitch? For example, a member shows up as having a birthday on March 19 when it is really March 20.

Is there a reason why March is messed up and April is fine?
scgallafent
Church Employee
Church Employee
Posts: 3015
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Birthday Report Incorrect

#2

Post by scgallafent »

I just checked birthdays in my ward from March 13 to March 22 and all are correct. Have you verified that the member's record in LCR shows the correct birth date?
jamhall
New Member
Posts: 8
Joined: Mon Aug 03, 2015 5:14 pm

Re: Birthday Report Incorrect

#3

Post by jamhall »

In Ward Council this morning it was pointed out and I have confirmed that yes, there is an issue in LDS Tools with March. On March 10th, the birthdays show correctly. There is also a second March 10th listed with the March 11th birthdays and the issue continues through the end of March and then things go back to being correct in April. This appears to only be an issue in iOS. The folks with Android phones showed me that their birthday report is correct.
gardenway
New Member
Posts: 2
Joined: Mon Sep 24, 2012 5:47 am

Re: Birthday Report Incorrect

#4

Post by gardenway »

I am seeing the same problem on iOS. Any fix available?

Thank you!
russellhltn
Community Administrator
Posts: 32115
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Birthday Report Incorrect

#5

Post by russellhltn »

It sounds like this is an issue with iOS LDS Tools. I'd send feedback from within the app so the developers can see it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jamhall
New Member
Posts: 8
Joined: Mon Aug 03, 2015 5:14 pm

Re: Birthday Report Incorrect

#6

Post by jamhall »

As suggested, I sent in feedback.
Post Reply

Return to “Member Tools”