Protection Training login issues

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
keithsmith22
New Member
Posts: 2
Joined: Tue Jul 28, 2009 1:42 pm
Location: Boise, ID USA

Re: Protection Training login issues

Postby keithsmith22 » Fri Sep 27, 2019 1:43 pm

Me 2

Took it the first day August 16, was logged in normally, my account shows my MRN #, my ward says I never completed....

davesudweeks
Senior Member
Posts: 1992
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: Protection Training login issues

Postby davesudweeks » Fri Sep 27, 2019 6:47 pm

keithsmith22 wrote:Me 2

Took it the first day August 16, was logged in normally, my account shows my MRN #, my ward says I never completed....

In our ward, those who took it the first day or two after it was released were not properly recorded. They ended up taking it again after the bugs were worked out (it only takes about 15 minutes). If you received an email stating you completed it, I think your ward clerk can forward that to the Service Center and they can add it to your record.

yespraveen
New Member
Posts: 1
Joined: Mon Nov 02, 2020 12:40 am

Re: Protection Training login issues

Postby yespraveen » Mon Nov 02, 2020 12:41 am

Dear president, my membership record number is [removed] and couldn't able to link to my account.

my account user Id: yespraveen
Last edited by russellhltn on Mon Nov 02, 2020 7:25 pm, edited 1 time in total.
Reason: MRN removed - this is a public forum

russellhltn
Community Administrator
Posts: 30061
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Protection Training login issues

Postby russellhltn » Mon Nov 02, 2020 7:29 pm

yespraveen wrote:Dear president, my membership record number is [removed] and couldn't able to link to my account.

my account user Id: yespraveen

To add your MRN to your account, you need to go to https://account.churchofjesuschrist.org/

Select the Membership Tab.

If you get an error message, please read this post.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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