Unable to order Deposit Bags?

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jgoggan
Member
Posts: 130
Joined: Wed May 08, 2013 6:51 am

Unable to order Deposit Bags?

Post by jgoggan »

Anyone else having trouble ordering Deposit Bags? I'm trying to place an order through the Store. It says that they are "in stock" and sold in sets of 100. I put in quantity "1" and try to add them to the cart and I get the following message:

"Your selection is either incomplete or not in stock. Please be sure to supply a value for each attribute or consider a different combination of values."

Again, the only option it asks is quantity and it doesn't appear to matter what I put in, it still says that message.

If someone else could see if this is working for them or not, that'd be great. Thanks!

- John
davesudweeks
Senior Member
Posts: 2802
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: Unable to order Deposit Bags?

Post by davesudweeks »

I recommend you call them to place the order. A couple of weeks ago I was having difficulty ordering sacrament cups so sent feedback (from the bottom of the page). They responded that they are working out bugs in a website update and recommended calling to place the order if the web site is not working correctly.
jgoggan
Member
Posts: 130
Joined: Wed May 08, 2013 6:51 am

Re: Unable to order Deposit Bags?

Post by jgoggan »

Yeah, I plan to call them. I was just hoping someone could try to put one in their cart and tell me if it works for them or not...
davesudweeks
Senior Member
Posts: 2802
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: Unable to order Deposit Bags?

Post by davesudweeks »

Doesn't work for me this evening - I get the same message you posted at the start of the thread. I did verify I was logged in to the Store first.
jgoggan
Member
Posts: 130
Joined: Wed May 08, 2013 6:51 am

Re: Unable to order Deposit Bags?

Post by jgoggan »

Thanks for checking. Will call them tomorrow.
bleumntn
New Member
Posts: 1
Joined: Sun Dec 08, 2019 7:56 pm

Re: Unable to order Deposit Bags?

Post by bleumntn »

I am having the same issue. I have submitted feedback and will call them tomorrow.
jgoggan
Member
Posts: 130
Joined: Wed May 08, 2013 6:51 am

Re: Unable to order Deposit Bags?

Post by jgoggan »

I forgot to follow up before. I did have to call them to place the order. They put it through no problem once I called. I got the impression that you have to call to order -- and that the weird message on the website is more of a mistake instead of showing you a "please call to order" message.

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