Directory and ministering

Any discussions around the Member Tools App on various mobile and electronic devices
bohuntsman63
New Member
Posts: 1
Joined: Thu Sep 26, 2019 10:54 am

Directory and ministering

Postby bohuntsman63 » Thu Sep 26, 2019 11:07 am

When I go to LDS Tools into the Directory and go to my own name and screen to the left until I am looking underneath "ministering", I am able to see who are my ministering brothers plus my wife's ministering sisters plus who we are to be ministering too. I am able to see all this on my cell phone, but my wife is not. Is that because I am head of household and she is not or should she be seeing the same thing as I do? Is that same ministering information available to every member for themselves on their mobile device? Please advise me on this. Thank you. [personal contact information removed - this is a public forum]
Last edited by russellhltn on Thu Sep 26, 2019 12:02 pm, edited 1 time in total.
Reason: Remove personal information

chriswoodut
Member
Posts: 315
Joined: Mon Jul 25, 2011 8:42 am
Location: Utah

Re: Directory and ministering

Postby chriswoodut » Tue Oct 01, 2019 7:25 pm

bohuntsman63 wrote:When I go to LDS Tools into the Directory and go to my own name and screen to the left until I am looking underneath "ministering", I am able to see who are my ministering brothers plus my wife's ministering sisters plus who we are to be ministering too. I am able to see all this on my cell phone, but my wife is not. Is that because I am head of household and she is not or should she be seeing the same thing as I do? Is that same ministering information available to every member for themselves on their mobile device? Please advise me on this. Thank you. [personal contact information removed - this is a public forum]


Are you both using android or iOS? Or is there a difference between phones and versions used?

russellhltn
Community Administrator
Posts: 27584
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Directory and ministering

Postby russellhltn » Tue Oct 01, 2019 7:58 pm

Out of curiosity, when you look at your household in the app, are you and your wife listed together, or is there a horizontal line separating you?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

chriswoodut
Member
Posts: 315
Joined: Mon Jul 25, 2011 8:42 am
Location: Utah

Re: Directory and ministering

Postby chriswoodut » Wed Oct 02, 2019 7:46 am

Our Bishop asked me last night where the ministering under the 'household' went to. He's used to looking it up there. He uses an apple phone. He said it does still show up under reports but not under the household. Weird. My android has it in both locations.


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