Unable to sign in after password reset
Moderator: BowmanDH
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Unable to sign in after password reset
I recently changed my password, as required because I work in a temple office. Now, when I attempt to start my Gospel Library app on my Windows computer, I get a "Sign-in failed. Please check credentials." message, but there is no way in this app to "check credentials". My revised password seems to be working on other Church of Jesus Christ of Latter-day Saints websites and apps. What do I do now?
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Re: Unable to sign in after password reset
Did you also change the password in your Gospel Library app? If you did not, the app probably is still trying to sign in using the old password and keeping the account locked.
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Re: Unable to sign in after password reset
Settings > LDS Accountlarrycrandall wrote:but there is no way in this app to "check credentials".
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
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Re: Unable to sign in after password reset
When I try to sign in Gospel Library I get the following error message:
"Signin failed: Please check credentials"
How does one do that? There seems to be no option for that on the App, unless I missed it. I am signed in to my LDS account.
"Signin failed: Please check credentials"
How does one do that? There seems to be no option for that on the App, unless I missed it. I am signed in to my LDS account.