Can't donate online

Discussions about the Online Donation system.
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SparkyMartin
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Location: USA, UT, Herriman
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Re: Can't donate online

Postby SparkyMartin » Wed Feb 17, 2016 12:26 pm

hollymonkey88 wrote:I am unable to donate online. I verified that I do have an email on file. I tried opening it in a different browser, but that didn't work. I verified that I am in the right ward. I verified that my Member number is correct. The message I am getting says that "online donations are not available in my area. They are only available in the United States"....... Im in Virginia. Please help.

Thank you for posting this. We have identified and corrected the issue in this particular instance. You should be able to login now.

schwarz21
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Joined: Sun Mar 27, 2016 9:51 pm

Re: Can't donate online

Postby schwarz21 » Sun Mar 27, 2016 9:56 pm

I just joined a Branch in Turkey, and the make a donation option in my online lds.org area went away completely - I have no chance to even get to an error...

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SparkyMartin
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Posts: 54
Joined: Mon Sep 12, 2011 3:18 pm
Location: USA, UT, Herriman
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Re: Can't donate online

Postby SparkyMartin » Sun Mar 27, 2016 11:11 pm

schwarz21 wrote:I just joined a Branch in Turkey, and the make a donation option in my online lds.org area went away completely - I have no chance to even get to an error...

I sent you a PM about this...please check that and let me know if you need further assistance.

cherisberg
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Joined: Wed Sep 21, 2016 9:24 am

Re: Can't donate online

Postby cherisberg » Wed Sep 21, 2016 9:26 am

I've been doing my tithing online. When I went to log on today I couldn't log in. I changed my password. It's stating that I'm not a member and that my membership ID is incorrect.i am unable to log in and pay my tithing.

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sbradshaw
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Re: Can't donate online

Postby sbradshaw » Wed Sep 21, 2016 10:06 am

cherisberg wrote:I've been doing my tithing online. When I went to log on today I couldn't log in. I changed my password. It's stating that I'm not a member and that my membership ID is incorrect.i am unable to log in and pay my tithing.

Most likely your membership record number isn't correctly attached to your LDS Account. You can add your membership record number at LDSAccount.LDS.org.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

bsdavids
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Joined: Fri Sep 30, 2016 1:32 am

Can't donate online

Postby bsdavids » Fri Sep 30, 2016 1:40 am

Are certain countries blocked from online donations? We just moved to China and I've since lost the ability to make donations. Please advise. Thanks

scgallafent
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Location: Riverton, Utah

Re: Can't donate online

Postby scgallafent » Fri Sep 30, 2016 8:13 am

See this thread for some helpful information:
https://tech.lds.org/forum/viewtopic.php?f=156&t=25478

janclawson
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Joined: Sat Nov 02, 2019 8:51 pm

Re: Can't donate online

Postby janclawson » Sat Nov 02, 2019 8:53 pm

My donation site, just endlessly tries to load. I can't get to the donation slip? Is it me or the site?

rmrichesjr
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Re: Can't donate online

Postby rmrichesjr » Sat Nov 02, 2019 9:25 pm

janclawson wrote:My donation site, just endlessly tries to load. I can't get to the donation slip? Is it me or the site?


The site could be busy and perhaps overloaded--especially on Fast Sunday eve. :-) For what it might be worth, I just tried and got the donation slip page rather quickly.


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