Cant't sync and have lost all data
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Biggles
- Senior Member
- Posts: 1609
- Joined: Tue May 27, 2008 5:14 am
- Location: Watford, England
Re: Cant't sync and have lost all data
My lPad Member Tools is syncing now! When did you last try a sync?
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michaelwilliammiller
- New Member
- Posts: 2
- Joined: Sun Sep 22, 2013 12:01 pm
- Location: Rexburg, ID
- Contact:
Re: Cant't sync and have lost all data
Also still unable to sync. iPhone XR, 13.2.3. Logged out of the app, and still nothing. Says "Username and/or password are incorrect" or something similar.
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michaelmcintosh
- New Member
- Posts: 1
- Joined: Mon Nov 25, 2019 3:22 pm
- Location: Utah
Re: Cant't sync and have lost all data
Iphone 8 LDS tools won't sync - gives error message "sign in failed" Asks for password. Entering password does not help.
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russellhltn
- Community Administrator
- Posts: 34499
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cant't sync and have lost all data
From what I've heard, sync keeps going down. It's making it hard to troubleshoot.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Biggles
- Senior Member
- Posts: 1609
- Joined: Tue May 27, 2008 5:14 am
- Location: Watford, England
Re: Cant't sync and have lost all data
Yes I’m seeing the same thing now. It was working for me, no more than a couple of hours ago. I’m guessing ongoing server issues. I find that when this type of situation arises, it is best to go and do something else! Tomorrow is another day and hopefully things will get sorted. Don’t rush in to deleting and reinstalling the app, as you might lose all the data.michaelmcintosh wrote:Iphone 8 LDS tools won't sync - gives error message "sign in failed" Asks for password. Entering password does not help.