Tithing and Donation Problems

Discussions about the Online Donation system.
jevcyb
New Member
Posts: 1
Joined: Sun Dec 29, 2019 12:23 pm

Re: Tithing and Donation Problems

Postby jevcyb » Sun Dec 29, 2019 12:31 pm

I made a donation through my ward and the donation did not go through my bank account. Later I went online and saw that it was the wrong amount. That was corrected but the correct amount that never went through my bank account was later rejected by the church. When I asked my ward clerk about it he stated that it had been rejected due to insufficient funds. That is not true. I had plenty of funds all of the time and my bank never received the check. Now, what do I do to correct that problem? When I asked my ward clerk he said that I could call the church offices myself but I have no number to call. Who do I call to correct this problem?

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Tithing and Donation Problems

Postby russellhltn » Sun Dec 29, 2019 12:56 pm

At this point, I'd give up on the prior attempt and write another check and make sure it's postmarked in 2019. As far as I know, it's not possible to resurrect a rejected donation. The time for getting something entered as part of 2019 is getting very short. There is no way to backdate a new donation.
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kentwinder
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Joined: Sat Apr 25, 2020 8:38 am

Re: Tithing and Donation Problems

Postby kentwinder » Thu Jul 02, 2020 8:56 am

Can I adjust my on line donations settings so that my local leaders don't see the details of what I contribute?

Thanks

russellhltn
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Posts: 28795
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Tithing and Donation Problems

Postby russellhltn » Thu Jul 02, 2020 9:39 am

kentwinder wrote:Can I adjust my on line donations settings so that my local leaders don't see the details of what I contribute?

No.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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sbradshaw
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Re: Tithing and Donation Problems

Postby sbradshaw » Thu Jul 02, 2020 11:18 am

kentwinder wrote:Can I adjust my on line donations settings so that my local leaders don't see the details of what I contribute?

Thanks

I think there are some additional donation options through Philanthropies (https://philanthropies.churchofjesuschrist.org), but any donations through the regular online donation system are tied to your ward and visible to the bishopric and clerks.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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