FamilySearch is down!

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orionw
New Member
Posts: 14
Joined: Thu May 12, 2011 7:38 pm

FamilySearch is down!

Post by orionw »

I have tried to log in several times, and all I get is a "502 Bad Gateway" message.

I know it is not my computer or cookies, as I have cleared them.

Does anyone know when FS will be back up? This work is what my wife and I want to do while stuck at home as 80-year olds.

Thanks!

Orion Wood
russellhltn
Community Administrator
Posts: 35991
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FamilySearch is down!

Post by russellhltn »

Works fine for me.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
orionw
New Member
Posts: 14
Joined: Thu May 12, 2011 7:38 pm

Re: FamilySearch is down!

Post by orionw »

I see now that it is up again. Must have been just a temporary glitch.

Orion
davesudweeks
Senior Member
Posts: 2768
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: FamilySearch is down!

Post by davesudweeks »

There was a banner on the page Saturday and Sunday that indicated they were working on it and some things may not be available...
msugden
New Member
Posts: 1
Joined: Wed Mar 18, 2020 10:51 am

Re: FamilySearch is still down as of March 18!

Post by msugden »

I am in Calgary Alberta. I Use Google Chrome as my Web browser. Shaw cable is my internet provider.
All other apps work. Just not Family Search.
[Phone number removed]
Last edited by russellhltn on Wed Mar 18, 2020 11:30 am, edited 1 time in total.
Reason: Removed personal information - this is a public form
russellhltn
Community Administrator
Posts: 35991
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FamilySearch is still down as of March 18!

Post by russellhltn »

msugden wrote:I am in Calgary Alberta. I Use Google Chrome as my Web browser. Shaw cable is my internet provider.
All other apps work. Just not Family Search.
I was able to log in just now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
barrywallacev
New Member
Posts: 1
Joined: Mon May 25, 2020 9:14 pm

Re: FamilySearch is down!

Post by barrywallacev »

It's up again now.

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