FamilySearch is down!

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orionw
New Member
Posts: 7
Joined: Thu May 12, 2011 6:38 pm

FamilySearch is down!

Postby orionw » Mon Mar 16, 2020 9:29 am

I have tried to log in several times, and all I get is a "502 Bad Gateway" message.

I know it is not my computer or cookies, as I have cleared them.

Does anyone know when FS will be back up? This work is what my wife and I want to do while stuck at home as 80-year olds.

Thanks!

Orion Wood
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russellhltn
Community Administrator
Posts: 30400
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FamilySearch is down!

Postby russellhltn » Mon Mar 16, 2020 10:46 am

Works fine for me.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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orionw
New Member
Posts: 7
Joined: Thu May 12, 2011 6:38 pm

Re: FamilySearch is down!

Postby orionw » Mon Mar 16, 2020 10:50 am

I see now that it is up again. Must have been just a temporary glitch.

Orion
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davesudweeks
Senior Member
Posts: 2038
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: FamilySearch is down!

Postby davesudweeks » Mon Mar 16, 2020 11:18 am

There was a banner on the page Saturday and Sunday that indicated they were working on it and some things may not be available...
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msugden
New Member
Posts: 1
Joined: Wed Mar 18, 2020 9:51 am

Re: FamilySearch is still down as of March 18!

Postby msugden » Wed Mar 18, 2020 9:58 am

I am in Calgary Alberta. I Use Google Chrome as my Web browser. Shaw cable is my internet provider.
All other apps work. Just not Family Search.
[Phone number removed]
Last edited by russellhltn on Wed Mar 18, 2020 10:30 am, edited 1 time in total.
Reason: Removed personal information - this is a public form
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russellhltn
Community Administrator
Posts: 30400
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FamilySearch is still down as of March 18!

Postby russellhltn » Wed Mar 18, 2020 10:30 am

msugden wrote:I am in Calgary Alberta. I Use Google Chrome as my Web browser. Shaw cable is my internet provider.
All other apps work. Just not Family Search.

I was able to log in just now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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barrywallacev
New Member
Posts: 1
Joined: Mon May 25, 2020 8:14 pm

Re: FamilySearch is down!

Postby barrywallacev » Mon May 25, 2020 8:15 pm

It's up again now.
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