Unable to sign in after password reset

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
dicksonkoke
New Member
Posts: 1
Joined: Tue Jul 07, 2020 9:56 pm

Re: Unable to sign in after password reset

Postby dicksonkoke » Tue Jul 07, 2020 9:58 pm

whats next step

jdlessley
Community Moderators
Posts: 8419
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Unable to sign in after password reset

Postby jdlessley » Wed Jul 08, 2020 8:45 am

dicksonkoke wrote:whats next step

Could you be more specific? What is your issue and what steps have you taken?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

DaniloArias
New Member
Posts: 1
Joined: Wed Aug 12, 2020 6:10 pm

Re: Unable to sign in after password reset

Postby DaniloArias » Wed Aug 12, 2020 6:15 pm

:cry: No se como canbiar mi fecha de nacimiento q esta mal

russellhltn
Community Administrator
Posts: 30400
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to sign in after password reset

Postby russellhltn » Wed Aug 12, 2020 6:44 pm

DaniloArias wrote::cry: No se como canbiar mi fecha de nacimiento q esta mal


Google Translation: "I don't know how to change my date of birth, which is wrong"

Check with your clerk. He can check and make sure you're using the correct Membership Record Number. If the birth date is wrong on your record, he can update it.

Consulte con su secretario. Él puede verificar y asegurarse de que esté utilizando el número de registro de membresía correcto. Si la fecha de nacimiento es incorrecta en su registro, puede actualizarla.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

jeremie1
New Member
Posts: 1
Joined: Tue Oct 20, 2020 9:44 am

Re: Unable to sign in after password reset

Postby jeremie1 » Tue Oct 20, 2020 9:47 am

je ne recois pas un code de validation pour active mon compte , telephone +2438[rest of phone number removed]
Last edited by russellhltn on Tue Oct 20, 2020 12:41 pm, edited 1 time in total.
Reason: Removed personal information - this is a public forum


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