Member Tools not opening because it’s “Failing to Download”

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
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krfish34
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Joined: Sun Oct 18, 2020 10:44 am

Member Tools not opening because it’s “Failing to Download”

#1

Post by krfish34 »

I’ve tried updating my app now for multiple weeks on multiple WiFi’s but it’s crashed every time. I’ve also tried deleting and re-downloading the app. This started happening in August of this year. I have an iPhone X with the most recent iOS update.
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enderdiamond21
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Posts: 81
Joined: Sun Apr 26, 2020 6:04 pm
Location: Centerville, Utah

Re: Member Tools not opening because it’s “Failing to Download”

#2

Post by enderdiamond21 »

This is a known issue, and I’m assuming the developers are working on it. I don’t know if the latest v4.1.1 update fixed this issue, as I haven’t updated it yet. Have you tried updating to that version?
Have the best of days!

Warm regards,
Jeremy West

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)
dturnerndr
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Posts: 2
Joined: Mon Oct 12, 2020 10:56 am

Re: Member Tools not opening because it’s “Failing to Download”

#3

Post by dturnerndr »

I just deleted older version from my iPhone 7+ using IOS 14.0.1. Then updated/installed version 4.4.1 and I am STILL unable to update. Error message says "Failed to download. Please try again later." Clicking "OK" bounces me to login screen.

This has been this way for 4-5 weeks at least. Please fix this!
joedesigner
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Joined: Sun Oct 18, 2020 1:24 pm

Re: Member Tools not opening because it’s “Failing to Download”

#4

Post by joedesigner »

I also get the dreaded “Failed to Download. Please try again later” message. This happens on both iPhone and iPad OS. I hope this gets fixed soon.
jill1011r
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Joined: Sun Oct 18, 2020 4:36 pm

Re: Member Tools not opening because it’s “Failing to Download”

#5

Post by jill1011r »

I am having the same issue. So is my mother.
kcrisler22
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Joined: Thu Mar 12, 2020 6:21 pm

Re: Member Tools not opening because it’s “Failing to Download”

#6

Post by kcrisler22 »

My husband and I are also experiencing this issue but reinstalling fixed it until the latest update to 4.1.1. Now neither of us can use it again on our phones with iOS 14.0.1.
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enderdiamond21
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Posts: 81
Joined: Sun Apr 26, 2020 6:04 pm
Location: Centerville, Utah

Re: Member Tools not opening because it’s “Failing to Download”

#7

Post by enderdiamond21 »

Apple released new version of iOS 14 a few days ago (14.1)
Have the best of days!

Warm regards,
Jeremy West

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)
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