Church provides a new Zoom Account to local units

Discussions around receiving, originating, and holding Church broadcasts and conferences in meetinghouses including schedules, setup, equipment, and support.
bartj
Church Employee
Church Employee
Posts: 115
Joined: Thu Mar 19, 2015 4:00 pm

Re: Church provides a new Zoom Account to local units

Post by bartj »

I have sent a DM to a number of you who reported problems creating accounts. Please try accessing the Zoom account creation page again. If you continue to have problems send me a DM or complete the feedback form in the portal so we can troubleshoot your issue and determine what is causing the problem. Thanks!
shh24
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Posts: 6
Joined: Sun Feb 09, 2020 3:33 pm
Location: Payson, Utah

Re: Church provides a new Zoom Account to local units

Post by shh24 »

What is the rationale for restricting Zoom access to STS only? Other Church systems, including technology manager and webcast, allow Stake Clerks to manage accounts. I believe the inconsistency will create challenges for stakes. I strongly recommend that stake clerks be granted access to the Zoom provisioning and/or managing site.
philburr
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Posts: 1
Joined: Fri Dec 11, 2020 12:53 pm

Re: Church provides a new Zoom Account to local units

Post by philburr »

I've got my first unit converted over (from a free Zoom account). I can see in the Zoom account that we are part of the Church's enterprise account. Everything looks good, except for the Webinar part. That does not seem to be enabled. Any ideas how to get that turned on?
theorbitz
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Posts: 4
Joined: Wed Feb 05, 2020 6:56 pm

Re: Church provides a new Zoom Account to local units

Post by theorbitz »

I see the zoom option, but it won't let me create an account when I click create. How did you get it to work? Edit- I found that if the email already has a zoom account it won't allow creation. How do we get past this?
pgdavi01
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Joined: Sun Oct 06, 2019 5:40 pm

Re: Church provides a new Zoom Account to local units

Post by pgdavi01 »

I am a Stake Clerk and the STS. Both callings are in LCR, but when I go to meet.ChurchofJesusChrist.org all I get is the Google Meets sign up info. And now it goes straight to a confirmation page of a new google email. What do I need to do to get to the zoom link?
utahdvj
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Posts: 1
Joined: Wed Sep 30, 2020 9:54 am

Re: Church provides a new Zoom Account to local units

Post by utahdvj »

bartj wrote:Zoom and Google Meet accounts are both provided on meet.churchofjesuschrist.org. Only technology specialists will have the ability to create Zoom accounts.
Thanks, bartj, this will be very helpful.
jamegang
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Posts: 2
Joined: Mon Oct 26, 2020 6:08 pm

Re: Church provides a new Zoom Account to local units

Post by jamegang »

We've been using my personal paid Zoom account for the past several months so this is certainly good news. Like the others though, I only see an option to sign up for google meets when I go to meet.churchofJesusChrist.org I tried adding assistant technology specialist to my responsibility in LCR (I'm currently serving as the stake clerk) but that didn't work. Unfortunately my assistant clerk responsible for technology is going though health issues and can't serve for a time.
bartj
Church Employee
Church Employee
Posts: 115
Joined: Thu Mar 19, 2015 4:00 pm

Re: Church provides a new Zoom Account to local units

Post by bartj »

We took a look in the system at the users who reported only getting access to the Google Meet enrollment page and found those individuals did not have the correct calling associated to their record. In order to create a Zoom account you must have the Stake Assistant Clerk - Technology Specialist calling. This calling is technically part of the stake presidency. Those who could not access the Zoom accounts had the Assistance Technology Specialist calling, which will not work.

In the future the ability to create these accounts may be expanded, but for the time being you must be a Stake Assistance Clerk - Technology Specialist.
scgallafent
Church Employee
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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Church provides a new Zoom Account to local units

Post by scgallafent »

To verify your positions, go to the Church Account page and click on the Membership link. (https://account.churchofjesuschrist.org/membership)

If you don't see "Stake Assistant Clerk--Technology Specialist" there, you don't have the right position to accomplish this task.
sdespain
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Posts: 12
Joined: Mon Jul 31, 2017 9:02 am

Re: Church provides a new Zoom Account to local units

Post by sdespain »

pgdavi01 wrote:I am a Stake Clerk and the STS. Both callings are in LCR, but when I go to meet.ChurchofJesusChrist.org all I get is the Google Meets sign up info. And now it goes straight to a confirmation page of a new google email. What do I need to do to get to the zoom link?
Same for me. Does it take overnight for the STS calling to sync across the systems?

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