Chapter 22 in General Handbook

[nmortho]

I cannot access Chapter 22 of the General Handbook on churchofjesuschrist.org (MacBook using Chrome) since the latest revisions. The text flashes on the screen temporarily and then disappears. I can access it on my iPad. Anyone else having this problem?

[russellhltn]

I cannot access Chapter 22 of the General Handbook on churchofjesuschrist.org (MacBook using Chrome) since the latest revisions. The text flashes on the screen temporarily and then disappears. I can access it on my iPad. Anyone else having this problem?

Try using Incognito mode. If that works, then delete cookies associated with the church website. The church website has a problem with old cookies that shows up in a number of odd ways.

Also, make sure you're not using an old bookmark. It's possible it's taking you to a copy that's no longer supported.

[lajackson]

The text flashes on the screen temporarily and then disappears.

Using Firefox I am able to see the chapter at the main Church website. So it appears the problem may be with the browser.

When I have trouble accessing things in Gospel Library with my app, it is usually because the item has not yet downloaded. Downloading usually solves the problem. Of course, there is nothing to download at the website. The suggestions from russellhltn will probably work.

[russellhltn]

I'm running Chrome in Windows, and it's fine.

But I've personally experienced a problem where a PDF wouldn't download until I cleared my cookies. I know there were some other oddities, but I don't remember the details - just the fix.