Getting 400 error on Calendar

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
macadameane
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Posts: 2
Joined: Fri Jan 29, 2021 9:39 am

Getting 400 error on Calendar

Postby macadameane » Fri Jan 29, 2021 9:49 am

Site will redirect to allow for login, but I'm unable to load the calendar upon returning. See attachment for network requst information.

Capture.PNG
(59.9 KiB) Not downloaded yet


UPDATE:
It appears to work fine if I use MS Edge. In fact, the whole site is much faster in Edge (very unusual). I am using Chrome Version 88.0.4324.104 (Official Build) (64-bit)

russellhltn
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Location: U.S.

Re: Getting 400 error on Calendar

Postby russellhltn » Fri Jan 29, 2021 10:31 am

macadameane wrote:It appears to work fine if I use MS Edge.

I'd try incognito mode. Church websites have a real problem with stale cookies.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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macadameane
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Posts: 2
Joined: Fri Jan 29, 2021 9:39 am

Re: Getting 400 error on Calendar

Postby macadameane » Fri Jan 29, 2021 12:33 pm

russellhltn wrote:
macadameane wrote:It appears to work fine if I use MS Edge.

I'd try incognito mode. Church websites have a real problem with stale cookies.

You were right, incognito worked. I returned to my normal browser and went to the application tab and deleted all my site cookies. Yuck. I'm a developer, and this is pretty atrocious. I've run into similar issue in a development environment with the application getting constantly reinstalled, but it would never happen in production. Most people wouldn't know how to fix this.

I'm sure it's related to the handshake with the authenticator. When I deleted the cookies, I watched on the refresh. When it redirected to authenticate, the cookies all popped back in and it took me straight to the calendar.

Thanks!


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