Usage statistics in TM?

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
shanebankhead
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Usage statistics in TM?

Postby shanebankhead » Thu Jun 03, 2021 5:27 pm

I need a sanity check here. Technology Manager had an extremely helpful "usage statistics" feature. Now I can't find it anywhere in the TM console. Was this removed & I missed the announcement? Or was it moved somewhere where I can't find it? Or am I just going insane? Any help appreciated.

shanebankhead
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Re: Usage statistics in TM?

Postby shanebankhead » Thu Jun 03, 2021 6:16 pm

Actually, maybe it wasn't called "usage statistics". Thinking it was something else... But I know there was a place where you could see your connection history and graphs of latency & loss. That's what I'm looking for

russellhltn
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Re: Usage statistics in TM?

Postby russellhltn » Thu Jun 03, 2021 6:51 pm

Yeah, it does seem to have disappeared. I remember it being under the "three dot menu" at the Firewall level. But I'm not seeing it anywhere.
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danpass
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Re: Usage statistics in TM?

Postby danpass » Thu Jun 03, 2021 7:08 pm

A couple of weeks ago, I worked with a church support person, investigating WAN outages at one of our meetinghouses. He commented to me that the feature your are referring to, had been removed from TM. He didn't provide additional information as to why or if similar functionality would be returning. He did e-mail me a screen snip of a graph he had access to, which showed periods of time when the firewall had lost WAN connectivity.

russellhltn
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Re: Usage statistics in TM?

Postby russellhltn » Thu Jun 03, 2021 7:46 pm

I can't say as I'm terribly broken up about them missing. They weren't terribly informative. The latency was the only thing that would give me an idea if things were getting backed up. The classification of usage had so many "other applications" as to be, I won't say "useless", but it did little to help me understand what was happening.
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Biggles
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Re: Usage statistics in TM?

Postby Biggles » Thu Jun 03, 2021 10:40 pm

I used to find it useful when the building was occupied, in the week during the day, by the missionaries, AN Other etc.

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Mikerowaved
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Re: Usage statistics in TM?

Postby Mikerowaved » Fri Jun 04, 2021 12:22 am

russellhltn wrote:I can't say as I'm terribly broken up about them missing. They weren't terribly informative.
I thought I was the only one that felt this way. The pie charts were useless. I want to know total BW used vs time and periods of time when the firewall failed to check-in, like we used to see prior to the Meraki firewall rollout. The downloadable stats were a nice touch also when deeper investigating was needed.
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russellhltn
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Re: Usage statistics in TM?

Postby russellhltn » Fri Jun 04, 2021 12:41 am

Biggles wrote:I used to find it useful when the building was occupied, in the week during the day, by the missionaries, AN Other etc.
"Get connected devices" is still there and will answer that question.
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Biggles
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Re: Usage statistics in TM?

Postby Biggles » Fri Jun 04, 2021 7:25 am

russellhltn wrote:
Biggles wrote:I used to find it useful when the building was occupied, in the week during the day, by the missionaries, AN Other etc.
"Get connected devices" is still there and will answer that question.
But not the approximate start time and for how long the building was occupied!

russellhltn
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Re: Usage statistics in TM?

Postby russellhltn » Fri Jun 04, 2021 10:20 am

Biggles wrote:But not the approximate start time and for how long the building was occupied!
True. I was thinking more along the lines of "what's happening now".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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