Unable to Download Video "Mountains to Climb"

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barwillhansen
New Member
Posts: 19
Joined: Tue Sep 20, 2011 11:50 am

Unable to Download Video "Mountains to Climb"

#1

Post by barwillhansen »

I am unable to download the video from LDS Media "Mountains to Climb" from President Eyring. I have tried it on multiple computers. All other videos have downloaded just fine. Thank You for your assistance.
rmrichesjr
Community Moderators
Posts: 3140
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Unable to Download Video "Mountains to Climb"

#2

Post by rmrichesjr »

barwillhansen wrote:I am unable to download the video from LDS Media "Mountains to Climb" from President Eyring. I have tried it on multiple computers. All other videos have downloaded just fine. Thank You for your assistance.
Just to make sure expectations are set realistically, please keep in mind that this is a user-to-user discussion forum. Nobody who can help in an official manner is likely to see this thread. For official help/support, please use the feedback button or link. I'd suggest clearing browser cache and deleting relevant cookies and trying again, because those are usually the first things you'll be instructed to try.

In case it might be of some use to you, I just went to the Church website main page and searched for the title of the video. I found it here and successfully downloaded it: https://www.churchofjesuschrist.org/med ... b?lang=eng

The download link appears to be this: http://media2.ldscdn.org/assets/mormon- ... nload=true
barwillhansen
New Member
Posts: 19
Joined: Tue Sep 20, 2011 11:50 am

Re: Unable to Download Video "Mountains to Climb"

#3

Post by barwillhansen »

Thank you rmrichesjr for your kind reply. I did as you suggested, relaunched my browser and it downloaded just fine. Thank you for your help.
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