CAO headquarters 'transferred' to quickly. How can we get it back?

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russell208
New Member
Posts: 8
Joined: Thu Dec 31, 2020 7:35 pm
Location: Texas Hill Country

CAO headquarters 'transferred' to quickly. How can we get it back?

#1

Post by russell208 »

A member made a donation to our YW Camp & Fundraiser of $200 on 3/9/22 however, they filled out the online donation slip to "Other-Book of Mormon" not "Other-YW camp & fundraiser" where it should have been placed. When we went in to see how to Transfer it back to the appropriate category, it had already been transferred out to CAO Headquarters.

It is very important to us that this families donation makes it back to the originally intended category.

thank you anyone for your feedback,

Russ Clark
CL Ward Clerk
eblood66
Senior Member
Posts: 3717
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: CAO headquarters 'transferred' to quickly. How can we get it back?

#2

Post by eblood66 »

In LCR, go to the Donation Summary page and find the online batch for the donation. Click on the name of the donor to view the donation details. Click the Adjust Donation button and change the category to the correct one. Save and print the corrected documentation. File the documentation with your donation records.
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: CAO headquarters 'transferred' to quickly. How can we get it back?

#3

Post by russellhltn »

russell208 wrote: Tue Mar 15, 2022 2:13 pm however, they filled out the online donation slip to "Other-Book of Mormon" not "Other-YW camp & fundraiser" where it should have been placed.
Unless something has changed, at least in the US, they can't select any kind of "Authorized Member-Financed Activities" (such as YW camp). In other words, they can't donate on-line. They have to go back to little gray envelopes.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
drepouille
Senior Member
Posts: 2819
Joined: Sun Jul 01, 2007 6:06 pm
Location: Plattsmouth, NE

Re: CAO headquarters 'transferred' to quickly. How can we get it back?

#4

Post by drepouille »

And this contribution to Other:AMFA is not tax-deductible, so it is not a donation as such.
Dana Repouille, Plattsmouth, Nebraska
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