Finance Tab Not Loading Sunday Morning

[joemildenhall]

The last few weeks we have encountered the spinning icon when trying to perform Finance functions within LCR just after our stake presidency meetings at around 10:00am - noon SLC time. Is this just heavy load on the servers? Anything being done to address it? If we do get a page to load the information displayed like expenses to approve, etc. is unreliable.

[drfelle]

I've been having same issues for 3 weeks now. It's very frustrating.

[justinzonts]

We too have been having a problem for 3 weeks now, we're in Rigby, ID.

[nathanmckaymuncy]

We have also been having this problem in Miami, FL. Working today (4/17/22), so maybe things have been resolved.

[devfarr]

Ours is not working this morning either. Been a problem for the last several weeks. Makes it impossible to do my job.

[lajackson]

Is this just heavy load on the servers? Anything being done to address it?

The developers are well aware of the situation. It is not server load. It is a combination of different issues, both understood and unexpected, that are difficult to tame.

Many of those responsible for the website also serve as clerks and are in the same situation as the rest of us.

In the meantime, the deposit should still be made. The online entries can follow at a later time or day.

[hedan5]

What is the protocol to submit without all of the summary information provided by the system? The donation summary etc.

[lajackson]

What is the protocol to submit without all of the summary information provided by the system? The donation summary etc.

See the link in this post. If you read earlier messages in that same topic you will learn more about the problem and what is being done to fix it.