CPCS System Down

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jackwmoore
New Member
Posts: 5
Joined: Sat Mar 06, 2021 5:41 pm

CPCS System Down

#1

Post by jackwmoore »

Hi,

I'm a recently called ward clerk, previously serving as the assistant ward clerk.
I've noticed that I'm no longer about to get onto the Child Protection and Compliance system (https://cpcs.churchofjesuschrist.org), with an error saying "No Pool Member Available" is this an issue for anyone else?
Jack Moore
Moe Ward Clerk

Ether 12:27
"for if they humble themselves before me, and have faith in me, then will I make weak things become strong unto them."
scgallafent
Church Employee
Church Employee
Posts: 3012
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: CPCS System Down

#2

Post by scgallafent »

We're hoping to have it back online today.
rossetal2000
New Member
Posts: 1
Joined: Sun Apr 17, 2022 9:34 pm

Re: CPCS System Down

#3

Post by rossetal2000 »

Yes, have had exactly the same problem for nearly three weeks. I have contacted technical support a couple of times but with no resolution of the problem
davesudweeks
Senior Member
Posts: 2346
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: CPCS System Down

#4

Post by davesudweeks »

rossetal2000 wrote: Sun Apr 17, 2022 9:35 pm Yes, have had exactly the same problem for nearly three weeks. I have contacted technical support a couple of times but with no resolution of the problem
I believe they are working on these system issues as quickly as they can. But it appears there are multiple systems with issues and it's probably a bit chaotic at CHQ as they work to fix everything. I have no special knowledge, but suspect they are aware of what is down and the best thing we can do is be patient.
josephwilliamsayers
New Member
Posts: 1
Joined: Mon Apr 25, 2022 8:35 am

Re: CPCS System Down

#5

Post by josephwilliamsayers »

Yes, I see it's down for a while, when is going to be back on.
scgallafent
Church Employee
Church Employee
Posts: 3012
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: CPCS System Down

#6

Post by scgallafent »

There are a couple of last steps still to be completed. It shouldn't be much longer, but it is competing with a couple of other urgent projects.
caillines
New Member
Posts: 7
Joined: Wed Jan 11, 2017 1:28 am

Re: CPCS System Down

#7

Post by caillines »

System is working again.
jackwmoore
New Member
Posts: 5
Joined: Sat Mar 06, 2021 5:41 pm

Re: CPCS System Down

#8

Post by jackwmoore »

Is CPCS down again, I'm now just getting a straight error 404
Jack Moore
Moe Ward Clerk

Ether 12:27
"for if they humble themselves before me, and have faith in me, then will I make weak things become strong unto them."
scgallafent
Church Employee
Church Employee
Posts: 3012
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: CPCS System Down

#9

Post by scgallafent »

It was down and is back up again.
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