Locked account after failed attempts

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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TatyArana
New Member
Posts: 0
Joined: Tue May 17, 2022 11:25 pm

Locked account after failed attempts

#1

Post by TatyArana »

How long an account is locked by failed attempts?

I was trying to sign in my mom's account to book a temple appointment but we barely remember the password, we tried several times until we decided to change the password, then when we tried to sing in using the new password, it appeared a message saying the account was locked by failed attempts.
jdlessley
Community Moderators
Posts: 8928
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Locked account after failed attempts

#2

Post by jdlessley »

It has been only 30 minutes in the recent past.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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